Darren Hollinger | Page 21

Great experience at Capital Choosing the right F150 takes a lot of detailed. consideration.. We found the team at Capital Ford to be very helpful, patient and professional..Once Choosing the right F150 takes a lot of detailed. consideration.. We found the team at Capital Ford to be very helpful, patient and professional..Once we determined the best mix of options Capital came up with a very competitive price and the deal came together easily. Sales team did a great job going through the many features and followed up to ensure that we were getting value from all the options. . Great experience ! More

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Excellent customer service. I was very happy with my salesperson and his manager. They made me feel that I was their #1 customer. They stayed with me thru the whole transaction, I was very happy with my salesperson and his manager. They made me feel that I was their #1 customer. They stayed with me thru the whole transaction, even to go buy my plates. More

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Excellent Payton was very helpful in finding exactly what I was looking for. He was extremely knowledgeable about the vehicle and answered any concerns I had. Payton was very helpful in finding exactly what I was looking for. He was extremely knowledgeable about the vehicle and answered any concerns I had. Overall the experience was good. More

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Very Friendly and helpful Helped me with anything and answered all my questions. Was a very positive experience dealing with all of the employees. Overall I would say the exp Helped me with anything and answered all my questions. Was a very positive experience dealing with all of the employees. Overall I would say the experience was much more than I expected from a dealership. More

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Payton deserves 5 stars as he worked hard for us We drove through the lot looking for new F250 diesels and Payton came along to see if he could be of help. We were driving a truck within 10 minutes a We drove through the lot looking for new F250 diesels and Payton came along to see if he could be of help. We were driving a truck within 10 minutes and after some interesting negotiating we purchased the truck. Seven days later we were able to pick up the new truck c/w the additions that were part of the deal. But it didn't come without stress and insistence in our part. On the day of pick up there was an issue regarding getting a 5th wheel hitch in the new truck. We were disgusted when told that we would have to pay extra for the hitch when it was clearly included in the price we had already paid. A few management people had to get involved but in the end Payton was able to confirm that we would drive away with the hitch included as was agreed at the time of sale. My advice to the Capital team is to read your Mission and Values that you proudly display on the dealership window. These are nice words but you need to walk the walk and live up to those statements with EVERY customer every day. More

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Dedicated team Irv, Blayne, and Darren were fantastic. What a team you have there representing Lincoln. They put me in the exact car I wanted and worked really har Irv, Blayne, and Darren were fantastic. What a team you have there representing Lincoln. They put me in the exact car I wanted and worked really hard to get it within my budget. Couldn't have asked for a better experience More

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Service with a Smile From the time we stepped thru the door we were greeted by friendly, helpful staff who recognized us the next day when we picked up our new vehicle. From the time we stepped thru the door we were greeted by friendly, helpful staff who recognized us the next day when we picked up our new vehicle. More

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Great Experience This has been our best car buying experience to date, with the exception of 7 years ago when Craig Livingston was our salesman, when my husband bought This has been our best car buying experience to date, with the exception of 7 years ago when Craig Livingston was our salesman, when my husband bought his 2010 Ford F150. Now that we were looking for vehicles for our daughters we went back to Capital looking for Craig. Since last summer we have purchased 4 vehicles with Craig and Sara Tsang's help. My daughters bought (2017 Edge and a 2017 Escape respectively). My wife and I purchased a 2014 Ford F150 and a 2017 Lincoln MKX (Ruby Red - Love the Color). Craig and Sara are both very knowledgeable, professional and a complete joy to work with. Our family could not be happier. More

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Capital rated one of the best for a reason This will be my third vehicle that I have purchased from Capital Ford. Irv & Blayne were great to deal with, honest and transparent through the whole This will be my third vehicle that I have purchased from Capital Ford. Irv & Blayne were great to deal with, honest and transparent through the whole process. I would recommend to all friends and family and I definitely will be going back for my next purchase. More

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Great experience. Very knowledgeable and friendly staff. Made buying a new vehicle stress free. Answered all questions I had. Highly recommend this dealership for a new Very knowledgeable and friendly staff. Made buying a new vehicle stress free. Answered all questions I had. Highly recommend this dealership for a new vehicle purchase. More

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