Claudia Santos

Dave was fantastic. Great in communicating and letting me know about meeting and status of our purchase. He went above and beyond in taking time to explain everything to Great in communicating and letting me know about meeting and status of our purchase. He went above and beyond in taking time to explain everything to ensure we had all the information we needed to make a decision. Dave is very personable and was a pleasure to deal with. Very happy that we had the opportunity to meet with Dave and it made our experience so much better. More

Report | Print

Top notch service. Graham Townsend easily the best in the business backed by a very professional team. From the moment we got in touch with Graham and subsequent meeti Graham Townsend easily the best in the business backed by a very professional team. From the moment we got in touch with Graham and subsequent meeting, he made the process of procuring our new vehicle a breeze The follow up leading to the delivery date was seamless and everyone involved including Tyler, Martin, Claudia, Jenifer, Clifford to name a few, delivered services that was Gold standard. Will highly recommend this dealership and its staff in a heartbeat. More

Report | Print

I cannot say enough good things about the service, treatment, support and professional kindness both Lukasz and Claudia provided me! They were patient, knowledgeable and relatable! From the first test treatment, support and professional kindness both Lukasz and Claudia provided me! They were patient, knowledgeable and relatable! From the first test drive, to financial support, and finally walking away with my new Bronco Sport, I never felt pressured or uncertain about a single step & know I can call on them in the future if ever needed! By the end of it all, they felt like family! Thank you for the fantastic experience! More

Report | Print

I can’t say enough about the amazing service I received from Erinwood ford. My sales consultant, Martin.Menzies and the rest of the team made buying a car, the easiest thing in the world. Everyone went out from Erinwood ford. My sales consultant, Martin.Menzies and the rest of the team made buying a car, the easiest thing in the world. Everyone went out of their way to help and to fit my needs. This is why this dealership is rated number one in customer service they go over and beyond what it takes to help customers I highly recommend the dealership and everyone in there to anyone that is wanting to buy a vehicle More

Report | Print

Very efficient. Made sales process seamless. I live 5 1/2 hours away and they were able to communicate and handle all administrative items through email and phone Made sales process seamless. I live 5 1/2 hours away and they were able to communicate and handle all administrative items through email and phone. All I had to do is come in and pick up the car. Great stuff! More

Report | Print

Did it mostly on line and service was always pleasant and fast. Dave is very friendly and approachable made us feel welcomed . fast. Dave is very friendly and approachable made us feel welcomed . More

Report | Print

I had a fantastic experience buying my new Ford Explorer ST, thanks to Dave. From start to finish, he was professional, friendly, and genuinely knowledgeable about the vehicle. He took the time to answer al ST, thanks to Dave. From start to finish, he was professional, friendly, and genuinely knowledgeable about the vehicle. He took the time to answer all my questions and made sure I was comfortable with every step of the process. What I really appreciated was how low-pressure he was—he focused on helping me find the right vehicle for my needs, rather than just pushing a sale. His attention to detail and customer service made the whole experience enjoyable. I’d highly recommend Dave to anyone looking for a new car. Thanks again for making my purchase so smooth and stress-free! More

Report | Print

Martin was wonderful! My bronco was built, listened to everything we wanted. Stayed in touch, when it was built he contacted us right away. Lots of communication! The Bron My bronco was built, listened to everything we wanted. Stayed in touch, when it was built he contacted us right away. Lots of communication! The Bronco arrived and it was even better than expected ! Little mark on it, but Martin was able to get it fixed without two days. Very grateful. I will be returning to this dealer to see Martin everytime I need a new vehicle and sending family & friends his way! Thanks Martin. and very glad we had Claudia involved as well, she made everything very easy! Great team! More

Report | Print

Doug was amazing he did a great job with getting my new truck ! Really enjoyed my experience with him truck ! Really enjoyed my experience with him More

Report | Print

This was our first experience at Erinwood Ford, and will definitely not be our last. True professionals through and through. Felt very lucky to work with Lukasz and Claudia who made sure we were well taken definitely not be our last. True professionals through and through. Felt very lucky to work with Lukasz and Claudia who made sure we were well taken care of. Highly recommend! More

Report | Print