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Start your review of Cheryl Chamberlain.
Cheryl Chamberlain
Cheryl Chamberlain at Fraser Durham Chrysler Dodge Jeep Ram Inc.
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Cheryl Chamberlain

Service Appointment Coordinator

Fraser Durham Chrysler Dodge Jeep Ram Inc.

799 Bloor St W
Oshawa, ON L1J 5Y6

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4 Reviews of Cheryl Chamberlain

March 13, 2020

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"They were very helpful and very friendly, I would..."

- shadow_caster4

They were very helpful and very friendly, I would recommend them to anyone. Thank you for helping me, when I was very worried about my truck.

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Yes

Other Employees Tagged: Craig McDonald

Mar 19, 2020

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning shadow_caster4; Thank you for providing our team with a review. It is wonderful to hear that our service advisors were able to provide you with an exceptional customer service experience. It is our pleasure to assure your concerns are taken care of and that you are back on the road safely. Have a wonderful day. Regards, Your Fraser Chrysler team.

December 22, 2019

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"Recall Service Appointment"

- Zelafi

Received the recall notice and called to schedule an appointment when parts arrived. Shuttle service was fantastic, and service staff are always very friendly when I bring my car in.

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Yes

Other Employees Tagged: Raj Persaud

December 13, 2019

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"Happy & satisfied with all aspects of this dealership."

- cavan

I have purchased at least 4 vehicles from this Dealership. I have always been treated with courtesy and care that one would expect when buying a vehicle. i will dealing with this dealership in the future.

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Yes

November 26, 2019

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"Solved a complicated problem!"

- Donannm

It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave ourJeep Compass at the dealership and go on to his destination without it. Everyone we dealt with at Fraser Chrysler was kind and as accommodating as possible. We did experience some bumps in the road though, when the vehicle was not ready on time for my son to pick it up on his way back home from his job in Kingston. We were left in the lurch at that point! However, due to a persistent and devoted receptionist and a service centre employee named Sheryl , our problem was solved. Sheryl noticed that an assumption had been made that my son had had a rental car given to him which was not the case. He was back home in Mississauga carless and our vehicle in Oshawa wS still not ready for pick up. Sheryl took the time to reach out to the nearest rental place they deal with to my son in Mississauga, arranged for him to be picked up at home and reserved a rental car for him. It was a small thing but it really saved us a lot of logistical problems. Her determination to get to the crux of our problem and creatively solve it was a life saver. Truly above and beyond Donann Matysiak

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Recommend Dealer
Yes

Other Employees Tagged: I thought the girl in the review above was named Charlene but I must have confused that with Sheryl. I don’t see a Charlene on their employee list so it must have been Sheryl chamberlain

Nov 28, 2019

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good evening Donann, we appreciate you sharing your son's experience with our dealership. Your feedback is truly important to our team. We are happy to hear that our team member Cheryl was able to assist and get your son taken care of with little stress or frustration. We truly appreciate your patience and understanding. Our team works hard to provide an exceptional customer service experience and getting our clients back on the road safely. Have a wonderful evening. Regards, Your Fraser Chrysler team.

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