Dealership Experience
15 yrs, 10 mos
102 Reviews
Write a Review102 Reviews of Chelsea Wakefield
February 07, 2020
ToyotaTown is full of helpful staff always willing to go the extra mile or explain my options before making a decision. I wouldn’t go anywhere else. the extra mile or explain my options before making a decision. I wouldn’t go anywhere else. More
Other Employees Tagged: Firis Sharif
January 07, 2020
Had the opportunity to bring my Tacoma in for a major servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the tim servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the time to talk to me. Awesome!! Chelsea Wakefield has been assisting me with my Taco for a while. No matter how busy she is, she’ll take the time to make sure that everything is ok with my truck. Like Firis Sharif and Joe Moniz, Chelsea Wakefield is friendly and professional and above all, there for me! Joe Moniz has assisted me greatly! No matter how busy he is, he’ll come out and talk to me and answer questions about my truck. He does the work on my Taco and is very knowledgeable and professional! Thanks, Guys for all that you do!! More
Other Employees Tagged: Joe Moniz, Firis Sharif
December 28, 2019
Service and care unsurpassed Rob is often the first face I seer upon entering the vehicle service entry area at Toyotatown. He always remembers my name and welcomes me to his ser Rob is often the first face I seer upon entering the vehicle service entry area at Toyotatown. He always remembers my name and welcomes me to his service advisor station. He is very knowledgeable and notifies me of any upcoming service related items which may be due in the future which makes planning for upcoming expenses much easier. If something is of concern to me such as a recent issue related to my transmission , he knows exactly the expert in house that I should speak with. It turned out there was a warranty service on that problem. An appointment was immediately scheduled. My Camry will always be dealer serviced. More
Other Employees Tagged: Robert Dako, Joe Moniz
December 10, 2019
My recent visit to Toyota was yet another affirmation that my decision to go with a Toyota product and Service was the right move. Let me first say all the staff I’ve dealt With on the service end at my that my decision to go with a Toyota product and Service was the right move. Let me first say all the staff I’ve dealt With on the service end at my dealership over the years have been fantastic, and Rob Dako most recently really helped me out. His quick (and accurate) assessment of my issues with my old Tacoma proved quickly solvable, and had me back to work in no time!!! I also really appreciated his willingness to stay in touch and keep me informed of my status as the service progressed! Thank you Rob, Thank you Toyota More
Other Employees Tagged: Jason DeFelice , Robert Dako, Peter Engelmanas, Firis Sharif
December 06, 2019
Firis is terrific - always great service here. He squeezed me in at the last minute, saving me an extra errand. Very friendly & helpful staff! Great place,have been coming here for years for vehicle squeezed me in at the last minute, saving me an extra errand. Very friendly & helpful staff! Great place,have been coming here for years for vehicle servicing. Definitely recommend :) More
Other Employees Tagged: Firis Sharif, Erin (spoke to her on phone)
December 04, 2019
Toyota Town has been a top notch dealership. From sales department to service department. I have received only the best service. I would recommend this dealership to anyone. department to service department. I have received only the best service. I would recommend this dealership to anyone. More
Other Employees Tagged: Gwen Jones, Jason DeFelice , Helena Vrabec
December 02, 2019
As always ToyotaTown never disappoints!!! Brand new snow tires are amazing and were put on so quickly!!! Thanks so much to everyone who helped me out!!!! tires are amazing and were put on so quickly!!! Thanks so much to everyone who helped me out!!!! More
Other Employees Tagged: Amanda Krug, Scott Howe
November 02, 2019
Always provide excellent service! ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s e ToyotaTown service has always kept my vehicles in excellent condition. The staff is helpful and always explains what service needs to be done. Rob’s expertise is always appreciated. More
Other Employees Tagged: Jason DeFelice, Todd Servant , Robert Dako
October 04, 2019
Recent Servicing Experience - ToyotaTown I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cab I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cabin filter which Helena Vrabec brought out and showed me the physical evidence of requiring immediate replacement. Helena brought a few items for future servicing as well as the probable cost of such service procedures and timelines. Helena is amazing with her knowledge and expertise of parts and service. This service consultant is definitely a "keeper" as she an asset to the service department at Toyotatown especially in the way she approaches customers with detailed explanations without that usual talking down to the customer that is usually the case at other auto service enterprises. Henry Masek More
Other Employees Tagged: Helena Vrabec
October 03, 2019
Gave great advice for future visits and what types of repair/maintenance I should or shouldn't get done on my car. Overall good experience. repair/maintenance I should or shouldn't get done on my car. Overall good experience. More
Other Employees Tagged: Helena Vrabec