Caitlin McLeod | Page 7

Budd's servie is as expected ..... Excellent! The service advisors are very experience and knowledgeable, They have excellent communication skills and are able to understand and satisfy customer c The service advisors are very experience and knowledgeable, They have excellent communication skills and are able to understand and satisfy customer concerns. The appointment making and reminder system work perfectly. More

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Purchased a new CTS from Budds'/Basil Silas Basil Silas provided excellent service when we recently purchased our new Cadillac CTS. A pleasure to deal with and excellent after sales contact and Basil Silas provided excellent service when we recently purchased our new Cadillac CTS. A pleasure to deal with and excellent after sales contact and consideration. Budds' look after me in a very professional and caring manner for all my GM vehicles. The service department are very caring and professional. They work hard to get your vehicle servied on time and correctly the first time. More

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Great customer service! Big Thanks Kathryn Flynn and Rob Powell - at Budd's for their great customer service in getting us into another GMC product. Been with GMC for almost Big Thanks Kathryn Flynn and Rob Powell - at Budd's for their great customer service in getting us into another GMC product. Been with GMC for almost 20 years. Although I had purchased my last two Caddies with another dealer I'd had them serviced at Budd's in Oakville - great service team there with Jim, Juan and Caitlin - big two-thumbs up to them - always made my service visits pleasant. Decided to turn to Budd's this time for my new car. Budd's helped me out and went the extra 100 miles to make things work Thanks! More

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Stellar service! My husband and I have been customers of Budd's Chev Oakville for 10+ years and have consistently experienced exemplary customer service. They are rel My husband and I have been customers of Budd's Chev Oakville for 10+ years and have consistently experienced exemplary customer service. They are reliable, professional, trustworthy, extremely knowledgeable and we always feel that they have our best interest in mind. More

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Consistently Outstanding Service Went to Budd's, my Service Dealership, and was once again, blown away by the level of service and quality of workmanship on my vehicle. It was ready a Went to Budd's, my Service Dealership, and was once again, blown away by the level of service and quality of workmanship on my vehicle. It was ready ahead of schedule, and serviced to my high expectations. The staff at Budd's go out of their way to ensure that I understand the details of the service, and the costs. Kudos to Shane and staff for always making this a great experience. More

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A long way from home (AZ) Needed oil/filter change. Caitlin McLeod was awesome, made a convenient appointment and got the job done exactly on schedule, even a complimentary ca Needed oil/filter change. Caitlin McLeod was awesome, made a convenient appointment and got the job done exactly on schedule, even a complimentary car wash. Caitlin personally cleaned the interior where I had accidentally sprayed sunscreen on the door. Friendly, helpful, knowledgeable, and anxious to please a customer she might never see again. Can't do better than that! More

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Full confidence - they take very good care of us I've been using this dealership to service my suburban for the past 5-6 years. Wouldn't consider taking it anywhere else. The trust and confidence lev I've been using this dealership to service my suburban for the past 5-6 years. Wouldn't consider taking it anywhere else. The trust and confidence level is high that they will do only the work required at a fair price. They care about their customers, and have taken very good care of me. More

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Personal atmosphere.....get the best for the customer I wish to comment on the excellent and almost family-like feeling I have whenever I am at Budds on the Service Rd., in Oakville. When I had leased a P I wish to comment on the excellent and almost family-like feeling I have whenever I am at Budds on the Service Rd., in Oakville. When I had leased a Pontiac Vibe from a family friend in Ottawa, I brought it to Budd's in Oakville for servicing. I quickly learned of the authenticity of repair work and knowledgeable advice of both Jim Treen and Caitlin McCleod. They showed me how valuable and trustworthy they were at their job, and besides the work thing they still do, too, have great personal skills and I feel like a friend! When Pontiac became.....nothing.....I eventually had a decision to make, and through the assistance of Bill Coombe and Rob Powell , I leased my first Cruze....I loved that car, easy driving, and on gas, and maintenance while taken care of daily by me, was once again looked after by Budds and the persons mentioned. I would be remiss if I didn't mention the person who answers the phone in the Service Dept (Trish) whom I called frequently to ask questions...and get answers! Then I met Heather in the Showroom, and Brenda, in the Service Department and realized that there is a something similar, at Budds, to all the employees that I have dealt with....they are good people, friendly, know their job, reach out as needed, and do their job very well. Back to Bill Coombe and Rob Powell.(I am enjoying my second Cruze now,) they have very recently assisted me in changing my lease to a financed purchase...at my request because of my financial stress. Their assistance and openness with me was a success, a winner, and the deal was signed. I thank Rob for all his juggling of the numbers and the financial voices, as well as that, I also thank Bill Coombe for his personal conversation style, and the manner in which he and I conversed...and with him, and Rob, initialed and signed my name away....on the documents. I still have my warranty on my Cruze so I will still be back to Budds to take care of MY CRUZE! Thank you! Carmen Leith. And who knows what comes next , as long as it is at Budds cuz it is a place I trust. More

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Oil change and "sunroof callback" Staff were highly efficient in checking in my car for the sunroof assessment, and for an oil change. They were highly respectful and quite courteous! Staff were highly efficient in checking in my car for the sunroof assessment, and for an oil change. They were highly respectful and quite courteous! I was offered the lounge to wait while my vehicle was attended too. The lounge also offered hot and cold beverages and newspapers!! The wait was not as initially anticipated, and my vehicle was also very clean when receiving it! This is a demonstration of a highly professional team who treated their clients tremendously well and respectfully. Thanks More

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Above and Beyond I have been dealing with Budds for the past 7 or so years a with their service department and they have impressed me with their responsiveness to thei I have been dealing with Budds for the past 7 or so years a with their service department and they have impressed me with their responsiveness to their customers. Shane on more than one occasion went out of his way to help us and it was greatly appreciated. Caitlin has always been quick to help as well. I, however had never purchased a vehicle from Budds until now.. Bill not only found us the vehicle we wanted, but went above and beyond to get us the best possible price. We are more than happy with our new Equinox and hope to enjoy many more years driving it. Bounsay has a cool name... More

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