Brad Malcolm | Page 2

Fasenko responded

Grest people to deal with

Grande Prairie Volkswagen responded

Dear Debra Brouse, Thank you for entrusting Grande Prairie Volkswagen with your car-buying experience, especially when it was such a significant decision for you. It's an honor to hear that our team, particularly Sarah's enthusiasm and Brad's presence, made your experience enjoyable and reassuring. Sarah's bright personality and dedication to ensuring you were comfortable with your purchase shines through in your kind words. Your “coffee car cup” sounds like a delightful touch to a memorable experience! The entire team, including Steve, appreciates your recognition, and we have shared your feedback with them. Should you have any further questions, need assistance, or even just want to stop by for a coffee, please don't hesitate to reach out. We're here to support you! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Joni, Thank you for sharing your positive experience with Grande Prairie Volkswagen. Your appreciation for the exceptional service provided by Teri, Brad, and Shawn means a great deal to us. Their commitment to guiding you through the car-buying process step by step, ensuring you felt comfortable and well-informed, is at the core of what we strive to offer every customer. Your acknowledgment of their efforts inspires us to continue providing a top-notch experience. We're here for you, Joni, for any future needs, questions, or support you might require. Thank you once again for choosing Grande Prairie Volkswagen, and congratulations on your new vehicle. We look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Kaitlyn, Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful. We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work. Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Adrien Dominguez, Thank you for sharing your positive experience with our team at Grande Prairie Volkswagen. We are thrilled to hear that Brad, Paige, Nathan, Shawn, Mickaela, Daniel, our service techs, and the rest of our team provided exceptional service during your recent purchase of the 2023 Jetta Highline. At Grande Prairie Volkswagen, we take great pride in our knowledgeable, kind, and approachable staff who understand the needs of Volkswagen enthusiasts like yourself. We are delighted that our team valued your input and supported you throughout the entire process, from purchasing to servicing your Volkswagen. Your satisfaction is our top priority, and we are grateful for your trust and confidence in us. We will make sure to share your kind words with the entire team as they serve as motivation for us to continue delivering exceptional service. Thank you for choosing Grande Prairie Volkswagen as your dealership of choice. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear T. COLOSIMO, Thank you for taking the time to share your positive experience with our dealership and for recommending Grande Prairie Volkswagen. We are delighted to hear that Brad and our team provided you with excellent service during your purchase of the new Taos. We take great pride in our commitment to efficiency, friendliness, and approachability, and we are thrilled that our efforts were recognized and appreciated by you. Going above and beyond for our customers is a core value at Grande Prairie Volkswagen, and we are glad to know that we were able to exceed your expectations. Your recommendation means a lot to us, as it serves as a testament to the quality of service we strive to deliver. We are grateful for your trust and confidence in our dealership, and we are here to assist you with any future automotive needs you may have. Once again, thank you for your kind words and for choosing Grande Prairie Volkswagen. We look forward to serving you in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Steven, Thank you for taking the time to share your positive experience with us at Grande Prairie Volkswagen. We are thrilled to hear that our team provided you with a professional and clear purchasing process, even though you were buying from out of town. Brad and our team take pride in delivering excellent customer service, and we are delighted that Brad was super awesome to work with and accommodated your busy schedule. We understand the importance of flexibility and convenience, especially for our out-of-town customers. Your satisfaction is our priority, and we are glad to know that we were able to meet your needs during the purchasing process. Should you require any further assistance or have any questions, please do not hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen, and we look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you for giving Brad the opportunity to work with you and earn your 5 star review.