Bounsay Osylaphet | Page 60

Fantastic! This is the second vehicle I have purchased at Budds! I have been going to this dealership for 5 years and even though I moved cities I drive the addi This is the second vehicle I have purchased at Budds! I have been going to this dealership for 5 years and even though I moved cities I drive the additional 30 minutes to continue dealing with Budds for all my Auto needs! Overall Very Professional and informative sales personnel everything you would want from a dealership! More

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Always reliable! Went in to discuss some options but weren't in a hurry to get new car. Basil came up with the ideal situation for us. It's nice to have a friendly f Went in to discuss some options but weren't in a hurry to get new car. Basil came up with the ideal situation for us. It's nice to have a friendly face you can trust. We have dealt with him on previous car purchases. The dealership is amazing, got acknowledged by everyone which makes you feel welcome. More

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Purchased a Cadillac CTS from Budd's - Apr 28, 2016 I'll start by saying that I have nothing but great things to say about Budd's in Oakville. I purchased a used Cadillac CTS which I absolutely love. I'll start by saying that I have nothing but great things to say about Budd's in Oakville. I purchased a used Cadillac CTS which I absolutely love. I did my research before buying the car and I can honestly say without a doubt, I chose wisely for many reasons. Here are my thoughts about the overall experience: Dealership: Clean, good selection and comparing to the other dealerships I had visited during the week, Budd's was by far the most accommodating. I felt like other dealerships I had visited (I won't name them) lacked both the customer service and "people skills" that should be displayed when interacting with customers. Two of the three dealerships I went to paid no attention to me despite having been in there for approximately an hour. Needless to say, I wasn't impressed.... until I went to Budd's. Great customer service and a great experience. Customer Service: Met with Cameron at Budd's. He is a genuine person to speak to and I found him to have a great attitude (unlike others). He made it a very real experience as opposed to how I felt speaking with other sales representatives at some other dealerships. I tend to ask a thousand questions (as you should when you're purchasing a car) and I can say I felt good about asking him. I didn't feel rushed or pushed. My questions were answered promptly. I would recommend Cameron any day. I spoke with Bounsay (finance manager) in order to complete a portion of the documents. Had a great experience with him. Funny guy! Price: As I said earlier, I did my research before choosing the car I wanted. I knew the price point I could find the specific car with specific features I was looking for. Bottom line is that I found them to price their cars aggressively in comparison to the other dealerships I visited. Purchased mine approximately $9000 below the average (and yes fully loaded)! Conclusion: I would recommend their dealership any day and I say that without a doubt. Believe me, they are the better choice. Plain and simple. More

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Great overall experience Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had g Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had good results and they found me the vehicle I was looking for in a very timely manor. Basil was great at following up and getting everything prepared. He went through the vehicle features and the basic functions as well as the ON Star setup process. Extremely happy with the Chevy Volt, definitely not what I was expecting from Chevy. More

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Sales and Finance did its job :) After having not so good treatment in my own city to buy Cadillac I looked up who is voted the best dealership around, Budds' Chevrolet showed up. Lo After having not so good treatment in my own city to buy Cadillac I looked up who is voted the best dealership around, Budds' Chevrolet showed up. Looking up who in sales had nice reviews after reading few profiles and reviews I I decided to call Beverly, I left her a message and she called me in no time , we chatted and and kept in touch, after a while I went to see her and she placed the order :) She did get me my Cadillac ATS V in short period of time., Unfortunately winter was around the corner and I did not want car right away, No problem she told me they took my car and kept it for me until April, Special thanks to Bounsay for being spot on for my finance and calling me promptly every time I had a question on my car options and finance question. and also to a Paul Stewart for taking good care of my car while I waited for winter to go by. Great job guys, I now look forward to get to know all maintenance crew as I plan for Budds dealership to take care of my car, More

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Very good experience, helpful staff. Visited Budd's Chevrolet, Oakville looking for a car. Salesman was very helpful, not pushy. Knew his products and they had the exact one we were loo Visited Budd's Chevrolet, Oakville looking for a car. Salesman was very helpful, not pushy. Knew his products and they had the exact one we were looking for in our price range. Talking money was not stressful. We have taken the extended warranty and are very happy with our Impala. We have been dealing with Budd's and buying G.M. products for many years. More

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Trade in of previous car, and purchase of new one. Started with a live chat on their website, which lead to a prompt email from a salesperson, which lead to an in person visit, which lead to a test dri Started with a live chat on their website, which lead to a prompt email from a salesperson, which lead to an in person visit, which lead to a test drive - and a quick purchase. Smooth, simple and reasonable. Have purchased from them before, and will do so again in the future. More

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Great Buying Experience Everybody involved in this purchase was most helpful and courteous. Wonderful people who treat you like family. They took the time to go over every Everybody involved in this purchase was most helpful and courteous. Wonderful people who treat you like family. They took the time to go over every detail of the transaction, to review every aspect of the car's options. They regularly serviced my previous car and I can't speak highly enough of the service staff. Paul did an amazing job prepping my car for delivery. More

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Budds Is My New Bud For Future Vehicle Purchases!! As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search do As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search down to a GMC Yukon. I had various dealerships to choose from and I also had a trade in as part of the deal. I emailed Budds' with the details of my trade in and received a favorable response from Basil Silas. It was also a non pressured response, unlike I received from other dealerships, which made me feel comfortable to move forward and attempt to strike a deal. I must also say that the fact that it was the Budds' family of dealerships that I was contemplating dealing with, made my decision much easier. Basil was very accommodating and patient with my wife and I. All my questions about the features of the vehicle were answered on the spot. His experience, professionalism and knowledge with the product he sells was quit evident and impressive The Sales Manager Jason Blain was instrumental in sealing the deal. He listened to my counter offer and had a fair response that worked for me, his customer, and the dealership I'm sure. The Business Manager Bounsay Osylaphet was quick, thorough and precise considering how much information needs to be communicated to the Customer. He also made us feel non-pressured however fulfilled his role of informing us of the additional items that are available to a used vehicle buyer. The vehicle was delivered as scheduled with all the administrative work completed correctly. Basil was there to greet me and part of my pre-delivery inspection. He also helped me set up my phone with the Blue Tooth option in the vehicle with no issues. The only item I was not entirely pleased with was that the detailing was not to my standards. I have very high standards when it comes to my vehicles, so for most, it probably would have been fine. Nonetheless, Basil immediately called Rich Pawlowski, Used Car Manager, to address my concerns. Mr. Pawlowski arrived to the vehicle pick-up area and offered me a very impressive solution, without hesitation I must add, to my concern and I know it will be dealt with when I bring in the vehicle for it's first service. Kudos to you Sir! As part of the deal, a trailer hitch cover was to be painted and installed a few days after I received the vehicle. As with the delivery of the vehicle, this was also ready as promised. As I arrived to pick up the cover, Basil was waiting for me and offered to have it installed by the Service department. A welcomed gesture by me. Basil introduced me to the Service Manager Shane Maginnis. Shane took over from there and made me feel very welcomed. The cover needed a couple of plastic retainers. Shane introduced me to Juan Orozco, a Service Advisor, and he immediately took action to get the retainers and install the cover. In the meantime, Shane offered to give my vehicle a wash while I was waiting which I gladly accepted. Juan installed the cover and I went on my way. In closing I would like to thank Basil, Jason, Bounsay, Rich, Shane and Juan for making my first and certainly not my last experience at Budds' a memorable one. I'm sure that there are a bunch of folks behind the scene that also added to my experience and I would like to thank them as well. Well done team!! I'm sure Mr. Budd is proud of you all. More

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Excellent Sales staff This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge o This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge of the product and acted in a very professional manner. A Big thank you to Farid, and Bill for supporting me in this sale. Also Thanks to Bounsay for his expertise in explaining the GM warranty program and Finance . After this experience I believe that this dealership is the bench mark to what other dealerships need to be. Thank you again. More

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