"Happy with our purchase!"
After being very disappointed with our experience at Bayfield Ford, Bob was very friendly, helpful and knowledgeable. We would recommend him to anyone looking for a Ford vehicle. He went through all the details, made some adjustments for us and we love the Ford Flex we purchased. The fact that he loves dogs too didn't hurt! :)
The only reason the dealership isn't getting 5 stars is because we had to wait an extra day for our vehicle. Not a big deal at all..but nobody is perfect? ;-)
I had been a GM driver for several years but decided to give Ford a try. Bob's service was great from start to finish and Christy was excellent going through the financing and warranty options. Bob found me the car I wanted, didn't try and over up-sell me on features that I had said I didn't want, and made the whole experience great.
Other Employees Tagged:
"Excellence,( Bar None)"
- Don Oldfield
I had just come from two other auto dealerships, one GM and a Dodge dealer, I wasn't impressed with either. My daughter and I drove onto the lot of Barrie Ford and was looking around at the cars when Bob Mills with a big smile greeted us and asked if he could help us, right away we felt at ease and didn't get that high pressure feeling you get with some sales people. Mr. Mills spent quite some time with us going over the different models and the options that each had.I could not make up my mind at that time and wanted to think things over, Mr. Mills wished us well and told us if he could help in any way please call him, and bid us a good day. On the way home, talking with my daughter I found I had more questions and called Mr. mills to get clarification on some points of interest. Mr. Mills could not have been more helpful and helped me make up my mind as to what I wanted in an automobile. As it turned out I returned to Barrie Ford and Mr. Mills and purchased a new vehicle from them. I would definitely deal with Bob Mills again, his knowledge of the automobiles he sells is bar none, you have the questions, he has the answers.
"Customer Service at its best!"
I was contacted by a Barrie Ford Representative to buy my existing older car. I proceeded to make an appointment and met with Bob Mills who was a sales rep. I cant say enough about Bob! He was fantastic from beginning to the end and now i am in my brand new SUV and loving every moment of it! I also had the joy of dealing with Cheryl and Sonya from the financial department who were nothing but amazing! I would recommend this dealership to anyone! I look forward to visiting everyone when i go for my first oil change!
All The best everyone!
Mary S :)
"the best of service always friendly and helpful"
I have dealt with Bob Mills at Barrie Ford for over 15 years and had nothing but the most excellent service from the salesman, his support staff and the service staff at the dealership.