Basil Silas | Page 36

Great overall experience Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had g Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had good results and they found me the vehicle I was looking for in a very timely manor. Basil was great at following up and getting everything prepared. He went through the vehicle features and the basic functions as well as the ON Star setup process. Extremely happy with the Chevy Volt, definitely not what I was expecting from Chevy. More

Helpful 2

Report | Print

Fabulous Service Bought a Cadi Escalade off Budds last week as a birthday present for the wife ! Basil Silas was so convincing and professional as always, he even pl Bought a Cadi Escalade off Budds last week as a birthday present for the wife ! Basil Silas was so convincing and professional as always, he even placed the ribbons and a Happy Birthday Sign on the Beast ! This is the third car I buy off Basil and Budds Chevy and will surely won't be the last one ! Thank you Basil and all the team at Budds Sam More

Helpful 1

Report | Print

Excellence and Amazing service New automobile purchase Purchased my last two Chevrolet Malibu from Budds', Oakville Ont. The reasons was after visiting several Chevrolet dealers, New automobile purchase Purchased my last two Chevrolet Malibu from Budds', Oakville Ont. The reasons was after visiting several Chevrolet dealers, Budds' has the best pricing and a number of well informed sales staff. one of these sales staff was Basil Silas. Basil was very informed about the vehicle I wanted to purchase. After taking ownership of the vehicle, he phoned several time asking if I had any concerns about the operations of the vehicles. A good price and excellence follow-up service. Thanks to Basil and Budds' friendly service and good pricing Ross H.A. More

Helpful 1

Report | Print

Amazing Service! We had been looking for a a 2017 Volt and had visited a few other dealerships closer to home. With no luck sales person did not know much about the ca We had been looking for a a 2017 Volt and had visited a few other dealerships closer to home. With no luck sales person did not know much about the car and had made no effort to order one for us. We called Budds' and Basil took our call we came down the same day to learn more about the Volt. Worked with us to order one and stayed in contact while we waited for GM to ramp up production. We are extremely happy with how Basil worked with us and in the quality of the Volt we managed to travel over 300km this weekend on just 1 litter of gas amazing car and hope Basil can sell many more. More

Helpful 1

Report | Print

Great experience Basil was personable, customer oriented, super knowledgeable and efficient. The entire process was as smooth and pleasant as could be. All staff we de Basil was personable, customer oriented, super knowledgeable and efficient. The entire process was as smooth and pleasant as could be. All staff we dealt with were very pleasant and accommodating. More

Helpful 1

Report | Print

Very supportive, great dealership Everyone has been very helpful. Basil was always available for us and willing to meet our needs. For example, Basil was outstanding as he took us thro Everyone has been very helpful. Basil was always available for us and willing to meet our needs. For example, Basil was outstanding as he took us through all the option package for our custom-ordered 2016 Silverado. He also made sure we were properly registered with On-Star Service. Furthermore, when we got ready to close the deal, Craig joined in and made sure our expectations were exceeded. What a great team! I would highly recommend them to everybody. The service team, lead by Shane, is also a big reason why we highly respect this dealership. He consistently goes above and beyond to make sure that our requirements regarding our truck were met or exceeded. We always leave as happy customers! If you are looking to buy a vehicle or require service, go to Budd's, you wont be disappointed. More

Helpful 1

Report | Print

Budds Is My New Bud For Future Vehicle Purchases!! As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search do As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search down to a GMC Yukon. I had various dealerships to choose from and I also had a trade in as part of the deal. I emailed Budds' with the details of my trade in and received a favorable response from Basil Silas. It was also a non pressured response, unlike I received from other dealerships, which made me feel comfortable to move forward and attempt to strike a deal. I must also say that the fact that it was the Budds' family of dealerships that I was contemplating dealing with, made my decision much easier. Basil was very accommodating and patient with my wife and I. All my questions about the features of the vehicle were answered on the spot. His experience, professionalism and knowledge with the product he sells was quit evident and impressive The Sales Manager Jason Blain was instrumental in sealing the deal. He listened to my counter offer and had a fair response that worked for me, his customer, and the dealership I'm sure. The Business Manager Bounsay Osylaphet was quick, thorough and precise considering how much information needs to be communicated to the Customer. He also made us feel non-pressured however fulfilled his role of informing us of the additional items that are available to a used vehicle buyer. The vehicle was delivered as scheduled with all the administrative work completed correctly. Basil was there to greet me and part of my pre-delivery inspection. He also helped me set up my phone with the Blue Tooth option in the vehicle with no issues. The only item I was not entirely pleased with was that the detailing was not to my standards. I have very high standards when it comes to my vehicles, so for most, it probably would have been fine. Nonetheless, Basil immediately called Rich Pawlowski, Used Car Manager, to address my concerns. Mr. Pawlowski arrived to the vehicle pick-up area and offered me a very impressive solution, without hesitation I must add, to my concern and I know it will be dealt with when I bring in the vehicle for it's first service. Kudos to you Sir! As part of the deal, a trailer hitch cover was to be painted and installed a few days after I received the vehicle. As with the delivery of the vehicle, this was also ready as promised. As I arrived to pick up the cover, Basil was waiting for me and offered to have it installed by the Service department. A welcomed gesture by me. Basil introduced me to the Service Manager Shane Maginnis. Shane took over from there and made me feel very welcomed. The cover needed a couple of plastic retainers. Shane introduced me to Juan Orozco, a Service Advisor, and he immediately took action to get the retainers and install the cover. In the meantime, Shane offered to give my vehicle a wash while I was waiting which I gladly accepted. Juan installed the cover and I went on my way. In closing I would like to thank Basil, Jason, Bounsay, Rich, Shane and Juan for making my first and certainly not my last experience at Budds' a memorable one. I'm sure that there are a bunch of folks behind the scene that also added to my experience and I would like to thank them as well. Well done team!! I'm sure Mr. Budd is proud of you all. More

Helpful 2

Report | Print

Great Experience I was buying my first new vehicle and everyone made the experience relaxing and exciting. There was never too much pressure and I was given the option I was buying my first new vehicle and everyone made the experience relaxing and exciting. There was never too much pressure and I was given the options and time I needed to make an educated decision. I am very excited and love my new vehicle and would definitely return for my next purchase. More

Helpful 1

Report | Print

second new auto purchased Basil Silas. Courteous, polite good follow up, no pressure, responded quickly to telephone messages. The customer service is polite and accommodating Basil Silas. Courteous, polite good follow up, no pressure, responded quickly to telephone messages. The customer service is polite and accommodating of my schedule. The sales showroom and customer service areas are clean and organized. Personel are friendly and helpful. More

Helpful 1

Report | Print

Our best experience yet!! Without a doubt this was our best experience we have had buying a car. Everyone was polite, and made sure all our needs and more were met. We dealt Without a doubt this was our best experience we have had buying a car. Everyone was polite, and made sure all our needs and more were met. We dealt with Basil Silas who we feel is very professional and would recommend him to anyone wishing to purchase a new vehicle. Mr. Silas made the whole transaction smooth and efficient. Thank you to everyone at Budd's. More

Helpful 1

Report | Print