BRENT RODGER | Page 3

I had one little bad experience with a technician that did some work on my vehicle and Brent helped me and made things right. I'm very happy with his service. Thank you Brent! did some work on my vehicle and Brent helped me and made things right. I'm very happy with his service. Thank you Brent! More

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I had one little bad experience with a technician that did some work on my vehicle and Brent helped me and made things right. I'm very happy with his service. Thank you Brent! did some work on my vehicle and Brent helped me and made things right. I'm very happy with his service. Thank you Brent! More

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Dan at customer service was great looked after all my needs and question I had. needs and question I had. More

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Bring all 3 of my vehicles here for all there services and I am always happy with the service and I am always happy with the service More

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Took great care of me when I brought my car in for service. Fixed the issue and got it covered by my 3rd party warranty which saved me lots of money. Also advised me on what to do to fix another issue service. Fixed the issue and got it covered by my 3rd party warranty which saved me lots of money. Also advised me on what to do to fix another issue. Thank you. More

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Great customer service professional and on point I'll definitely go back to Southbank dodge for any future problem definitely go back to Southbank dodge for any future problem More

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Hi there, I’ll provide the feedback but hope SDCJR on Bank can really take the service performance seriously. Overall team is friendly and helpful but the good quality of service is alway in the details Bank can really take the service performance seriously. Overall team is friendly and helpful but the good quality of service is alway in the details. I came for the oil change and got service quickly. The second part of my issue was that I’ve been having issues with the trie deflating and when the weather changes. The main tire was reporting low air on the dashboard. Service team indicated they were going to look at it. When I picked up the truck, - dashboard warning light still on - every tire had different air pressure These are the items that customer remember and question the level of service. If service team can not get small items like this get right what else have they missed or not done correctly??? The corrective actions should have been: - check with the customer if they have some time and fix the deflation issue on the RF trie as I have been notifying the team since I changed tires last year. - 20min - ensure that there are not warning lights on the dashboard. - 1min - inflate all the tires with the correct pressure - 5min In summary, great location, people at the front are great to deal with but unfortunately after most visits there seems to be something that go missed, forgotten on not fix correctly. Regards, Maciek More

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Great experience. Excellent service & staff. Southbank been after my Dodge Promaster since 2017 & it works a treat. Excellent service & staff. Southbank been after my Dodge Promaster since 2017 & it works a treat. More

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They have a great customer care and service which doesn’t change whoever is helping me on the day either on phone or in person! I always choose them a month many od them here in Ottawa because they are at change whoever is helping me on the day either on phone or in person! I always choose them a month many od them here in Ottawa because they are at the top. Thanks More

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Work was completed quickly and on time, RJ did a great job thanks for help job thanks for help More

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