Andre de Coning | Page 24

Easy and flawless Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over emai Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over email and phone. Vehicle pickup was flawless. More

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Customer service above and beyond expectations We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while m We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while my spouse was recovering from injuries suffered in the accident. Everyone went above and beyond to ensure a smooth experience from initial inquiry to delivery of the vehicle. All questions were answered quickly and efficiently, sometimes quicker than we thought possible. While I dealt with most of the details, staff were thoughtful and intentional in asking about my wife's recovery. They went above and beyond in terms of customer service to make things as easy as possible for my wife. Small gestures really do add up, especially during a time of high stress, and did not go unnoticed! Kudos also to the detailing team: our used vehicle looked like it was fresh from the factory when we picked it up! More

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Amazing Lease experience dealing with Shawn Longworth I just leased my New 2019 RAV4 from Toyotatown and dealt with Shawn! It is the third vehicle I have leased from Shawn. He makes it so easy.... Shawn I just leased my New 2019 RAV4 from Toyotatown and dealt with Shawn! It is the third vehicle I have leased from Shawn. He makes it so easy.... Shawn is very knowledgeable about the all the Toyota vehicles, very professional and has an extremely positive attitude. I felt he was working for me not the dealership😊!!! Shawn was very patient with me when I was deciding on which vehicle I wanted and even when I was picking the colour!!! Shawn made himself available at a time that was convenient for me and replied to my emails in a timely fashion!! ( Even AFTER HOURS ) !! Upon delivery of my vehicle, Shawn arranged all the paperwork details and spent almost 1.5 hours with me going over all the new and existing features of my new vehicle!! If you are thinking of buying a Toyota, Shawn is an excellent sales representative to deal with!! Give him a call!! Thank you Shawn for making leasing my new RAV4 a truly pleasurable experience !! I will be back to deal with you in the future!!😊 Brenda Bunn More

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Pleasure to deal there It is Always a pleasure to deal with Sylvia Donavan. She Always seem to know our needs and works toward them.we have dealt with Sylvia for all our de It is Always a pleasure to deal with Sylvia Donavan. She Always seem to know our needs and works toward them.we have dealt with Sylvia for all our deals for 25 years. That shows we trust her. More

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Great Service ToyotaTown has always provided great customer service for me and my car, On the sales side and the service side. They are prompt, efficient and frien ToyotaTown has always provided great customer service for me and my car, On the sales side and the service side. They are prompt, efficient and friendly at all times. More

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purchased a Rav4 Excellent people to deal with. David High was the gentlemen we bought the car from. It was the first time buying a car was a pleasure. No stress! We w Excellent people to deal with. David High was the gentlemen we bought the car from. It was the first time buying a car was a pleasure. No stress! We were not pushed by anyone at Toyoto Town! Thank-you for your excellent service! More

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Best sales folks ever We recently bought a van from ToyotaTown, our second purchase from there. I think this be our one stop shop from now on whenever we want a new vehicle We recently bought a van from ToyotaTown, our second purchase from there. I think this be our one stop shop from now on whenever we want a new vehicle. The salespeople are fabulous - any that we have ever dealt with. This time we had the pleasure of working with Geordie (or he with us!). He was great - we did not feel pressured by Geordie in any way to make a purchase and he always wanted to make sure that we knew about the features of the vehicles that we looked at. It was a good to have a salesperson that we could joke with and who didn't belittle us if we didn't understand something. He was very thorough in discussing all the 'bells and whistles' of the vehicle we ended up with, even though we kept him late one evening to do it. We'll go back for Geordie's help again, that's for sure! Thank you, Geordie! More

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A Positive Experience We had a great experience. Geordie Hock, Product Advisor, came highly recommended and we were very pleased with the service we received. Geordie was p We had a great experience. Geordie Hock, Product Advisor, came highly recommended and we were very pleased with the service we received. Geordie was professional, personable and very knowledgeable, answered our questions and reviewed the many features of the vehicle. He continues to be available if we have further questions. Andre De Coning, Financial Services Manager was also very helpful, professional, and thorough. We are very happy to be the owners of a new vehicle and highly recommend Geordie and Andre. More

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Bought 2018 rav4 Had a very enjoyable experience buying our new suv with salesman Justin Maki. He took the time to go over exactly what we wanted in a new vehicle. Had Had a very enjoyable experience buying our new suv with salesman Justin Maki. He took the time to go over exactly what we wanted in a new vehicle. Had a pleasant test drive and he reviewed the pertinent details of the vehicle. The whole process of buying and pickup of our new car was very efficient and pleasant. The dealership is large and has a very comfortable waiting area too. Thanks Justin! More

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Excellent service! Very helpful and friendly staff. David High and Andre de Coning are very knowledgeable and easy to talk to. Great experience with Toyota town. Definit Very helpful and friendly staff. David High and Andre de Coning are very knowledgeable and easy to talk to. Great experience with Toyota town. Definitely recommend. More

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