Andre de Coning | Page 23

Efficient, detailed, immediately understood my purchase crit I had visited at least 4 dealerships/not all Toyota and had decided on a rav 4 hybrid with the tech package. I had actually made a cash offer with my I had visited at least 4 dealerships/not all Toyota and had decided on a rav 4 hybrid with the tech package. I had actually made a cash offer with my trade at another Toyota dealer who decided I should drop the tech package in order for them to meet my amount offered. Wrong sales approach, I used the consumers reports link to get a quick quote for car and trade in. Toyotatown immediately connected through email and invited me in. After explaining my buying desire they gave me a competitive trade value and dropped their price just enough to close the deal. More

Helpful 0

Report | Print

Service Rob Dako is an excellent Service Advisor. Explanations are always thorough and in layperson terms. You are never left wondering want is going on. Th Rob Dako is an excellent Service Advisor. Explanations are always thorough and in layperson terms. You are never left wondering want is going on. Thank you. More

Helpful 0

Report | Print

Experience on Purchasing a New Vehicle We came back to purchase another vehicle from Toyota town, as in the past we were not pressured at all our first visit to look. We set up an appointm We came back to purchase another vehicle from Toyota town, as in the past we were not pressured at all our first visit to look. We set up an appointment through Erin I believe, with Millad Kaberi our sales rep who was great. They had a test vehicle ready, what was exactly what we specified right down to the colour. All our questions were answered, we were given options and numbers on two of our potential trade vehicles. We bought the exact vehicle we wanted. It was the second time we dealt with Andre who was also really good and knowledgeable answering all questions. More

Helpful 0

Report | Print

Informative, Helpful, and Professional Oveis has a friendly and enthusiastic energy, and is very knowledgeable. We knew that we wanted a new Highlander and he was able to prepare several o Oveis has a friendly and enthusiastic energy, and is very knowledgeable. We knew that we wanted a new Highlander and he was able to prepare several options for us, and was able to allow us to systematically compare a number of financing and leasing packages. We are very happy with our purchase, and our experience at Toyotatown. More

Helpful 0

Report | Print

I’m very satisfied very good service Very good service I will recommend for my friends, family and co-workers. I like my new highlander. My wife is happy with the purchase as well Very good service I will recommend for my friends, family and co-workers. I like my new highlander. My wife is happy with the purchase as well More

Helpful 0

Report | Print

Couldn't be happier with our new SUV We worked with both Baz and Millad when looking for and purchasing our new to us SUV. Both were very knowledge and a pleasure to work with. They took We worked with both Baz and Millad when looking for and purchasing our new to us SUV. Both were very knowledge and a pleasure to work with. They took their time to show us all the unique features of our vehicle and did not try to upsell us. Both were very personable as well. I highly recommend seeing either of these gentlemen for your car shopping needs. Thank you, Katrina and Darren More

Helpful 0

Report | Print

very helpful and knowledgeable Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood without being pushy. I would absolutely return and request Gwen for our next purchase. We have already shared our wonderful experience with friends. More

Helpful 0

Report | Print

Easy and flawless Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over emai Came from Kitchener to close the deal. Provided great value for trade in vehicle as well as deal on the new one. Everything was negotiated over email and phone. Vehicle pickup was flawless. More

Helpful 0

Report | Print

Customer service above and beyond expectations We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while m We needed to replace a vehicle that was written off after an accident. This was not a normal situation for us as we needed to make a purchase while my spouse was recovering from injuries suffered in the accident. Everyone went above and beyond to ensure a smooth experience from initial inquiry to delivery of the vehicle. All questions were answered quickly and efficiently, sometimes quicker than we thought possible. While I dealt with most of the details, staff were thoughtful and intentional in asking about my wife's recovery. They went above and beyond in terms of customer service to make things as easy as possible for my wife. Small gestures really do add up, especially during a time of high stress, and did not go unnoticed! Kudos also to the detailing team: our used vehicle looked like it was fresh from the factory when we picked it up! More

Helpful 1

Report | Print

Amazing Lease experience dealing with Shawn Longworth I just leased my New 2019 RAV4 from Toyotatown and dealt with Shawn! It is the third vehicle I have leased from Shawn. He makes it so easy.... Shawn I just leased my New 2019 RAV4 from Toyotatown and dealt with Shawn! It is the third vehicle I have leased from Shawn. He makes it so easy.... Shawn is very knowledgeable about the all the Toyota vehicles, very professional and has an extremely positive attitude. I felt he was working for me not the dealership😊!!! Shawn was very patient with me when I was deciding on which vehicle I wanted and even when I was picking the colour!!! Shawn made himself available at a time that was convenient for me and replied to my emails in a timely fashion!! ( Even AFTER HOURS ) !! Upon delivery of my vehicle, Shawn arranged all the paperwork details and spent almost 1.5 hours with me going over all the new and existing features of my new vehicle!! If you are thinking of buying a Toyota, Shawn is an excellent sales representative to deal with!! Give him a call!! Thank you Shawn for making leasing my new RAV4 a truly pleasurable experience !! I will be back to deal with you in the future!!😊 Brenda Bunn More

Helpful 0

Report | Print