Alison Matthews | Page 9

Five Star Purchasing Experience Kate was instrumental in facilitating the recent purchase of my 2018 Camry. Not only is her outgoing personality well suited to sales, she is knowledg Kate was instrumental in facilitating the recent purchase of my 2018 Camry. Not only is her outgoing personality well suited to sales, she is knowledgeable and professional. She went out of her way to ensure that I was totally satisfied with my purchase. I certainly appreciated the extra time she spent helping me familiarize myself with the car. I also appreciate that she has continued to make herself available to answer any questions I may still have. She is a definite asset to Toyota and the Charlesglen Dealership is lucky to have her as part of their team. I highly recommend Kate to anyone for a five star purchasing experience. More

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Zooming in Charlesglen, NW Calgary Fun, polite and not aggressive; a positive trait for a product advisor. Demonstrated the new features of the Yaris. Helped beyong expectations even Fun, polite and not aggressive; a positive trait for a product advisor. Demonstrated the new features of the Yaris. Helped beyong expectations even though the dealership was closing off. An uplifting experiene! 👍 Thanks! More

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Very good service and accommodating While passing through Calgary, I had to buy a used vehicle to replace my broken down one and be on the road within a day. Darcy and his team pulled it While passing through Calgary, I had to buy a used vehicle to replace my broken down one and be on the road within a day. Darcy and his team pulled it together including installation of new tires and a new windshield on the vehicle I purchased - amazing! I was pleased with the facility as well (yummy Vietnamese food on premise!) which helped me stay nourished while I dealt with out-of-province registration paperwork, payment details, and changes to my travel arrangements. Plus the Enterprise car rental office on site was extremely handy. Good guys to deal with and would definitely recommend. More

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Well organised and easy to deal with. Charlesglhen was a fair and competitive with their pricing and deal structure. The sales team was professional efficient, and good at communicating wh Charlesglhen was a fair and competitive with their pricing and deal structure. The sales team was professional efficient, and good at communicating what was going on and where everything was as things progressed. More

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Friendly and very informative. My vehicle was given in excellent condition and inspected thoroughly prior to me purchasing which will be very helpful for keeping up with proper main My vehicle was given in excellent condition and inspected thoroughly prior to me purchasing which will be very helpful for keeping up with proper maintenance and maintain a high resale value. The winter tires were switched to summers which was a bit pre-emptive but it’s also not too normal for heavy snowfall in April. More

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Great, friendly experience A very helpful, low stress experience led by Sean Nixon’s easy going demeanour and knowledgeable comments. Easy experience and attractive service plan A very helpful, low stress experience led by Sean Nixon’s easy going demeanour and knowledgeable comments. Easy experience and attractive service plan. Good explanation of how the bells and whistles function. More

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Very happy with my purchase! Stephen Chan was very helpful and informative in helping me to narrow my choice of vehicles. He is very good at his job. The entire purchasing expe Stephen Chan was very helpful and informative in helping me to narrow my choice of vehicles. He is very good at his job. The entire purchasing experience was most pleasant with the assistance of Alison in Finance and Mark in new car delivery. More

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Excellent experience with Charlesglen Toyota We liked the professionalism, dealings and the attitude to help us in accommodating our budget and requested options. Admire the patience of the fina We liked the professionalism, dealings and the attitude to help us in accommodating our budget and requested options. Admire the patience of the financial advisor. More

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Great job! Nice first experience in Alberta buying that Dodge Ram. The service was friendly and I did feel part of the family right away. Thanks to all the team Nice first experience in Alberta buying that Dodge Ram. The service was friendly and I did feel part of the family right away. Thanks to all the team at charlesglen! More

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Exceptional Service Beginning with sales, Charlesglen was patient, persistent, friendly, accurate and absolutely committed to providing us with the exact vehicle we wante Beginning with sales, Charlesglen was patient, persistent, friendly, accurate and absolutely committed to providing us with the exact vehicle we wanted. Post-sales service was exceptional! The vehicle detailing returned it to "new" in all aspects. The finance department was organized, informative and efficient. The process to train the customer on the vehicle's many options followed a very logical and well structured sequence and totally informative. Their showroom, the customer waiting area, their service facility and the vehicle pickup room were clean, bright and very welcoming. Shopping for a vehicle at Charlesglen was a very welcoming and relaxing experience. Awesome customer focused team!! More

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