Alison Matthews | Page 6

Customer service at it's best. My husband and I had nothing but the best in customer service from the moment we stepped foot into Charlseglen Toyota. Everybody was extremely friend My husband and I had nothing but the best in customer service from the moment we stepped foot into Charlseglen Toyota. Everybody was extremely friendly and welcoming but not in a "used car salesmen" kind of way! Paul and Alison (the 2 main people helping us), were very sincere and pleasant and took the time to make sure we were getting the best value we could. Our young daughter was with us through the entire process and the whole team bent over backwards to ensure that we was happy so that we could throuroughly enjoy our experience. And we did! We will most definitely continue to use them as our sole dealership as our experience is always nothing but perfect! More

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Don’t shop anywhere else before checking out Charlesglen! The staff at Charlesglen Toyota are honest, respectful and understanding and work incredibly hard to get you the best and most reaslic deal possible. The staff at Charlesglen Toyota are honest, respectful and understanding and work incredibly hard to get you the best and most reaslic deal possible. Do not purchase a vehicle before stopping by Charlesglen! More

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Very friendly and helpful. Overall a great experience. We shifted focus from the vehicle we were initially looking at and Sean Nixon in Sales didn't miss a beat and ultimately Overall a great experience. We shifted focus from the vehicle we were initially looking at and Sean Nixon in Sales didn't miss a beat and ultimately helped us find something that was better for our needs; extending our appointment and pulling multiple cars out to test drive. Delivery day went smoothly. The car was nicely detailed and all features explained thoroughly. Finance folks clear concise friendly and not pushy. I've had pretty bad experiences in the past finishing up car purchases but this was painless. More

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Best Toyota dealer by a longshot Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doin Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doing my research, I was speaking with a local repair shop and they commented that they’ve had many customers speak positivity on Charlesglen Toyota. Knowing that I was already going to purchase a Toyota my wife and I headed on over to see them. We were dealing with Kate online for a demo truck and it was just what I was looking for. Kate was great to deal with and we we’re able to come to a win-win agreement in short order. I wanted to have a few items added to the truck and those were installed with meticulous detail. Personally, I’m looking for a dealership who understands the value in a long-term business relationship and Charlesglen was that dealer. I couldn’t be happier with my purchasing experience and highly recommend Kate and the others without hesitation. Top marks in my books. More

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Very Friendly Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! More

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Celebrating our new Rav4 From the moment we walked into Charlesglen Toyota to taking possession of the Rav4 it was a fun and great experience. Boyd was welcoming and dug righ From the moment we walked into Charlesglen Toyota to taking possession of the Rav4 it was a fun and great experience. Boyd was welcoming and dug right in to find out what we were looking for. We had done research previously and were leaning towards a Rav4 - this cinched it! We looked at various finance options and with assistance from the Alison determined what would work best for us. All of the extras we added - we determined what worked for us. And the dealership had us in mind not themselves. Mark was very informative and helpful explaining all of the features when we took possession. We are enjoying our new ride! Thanks for all the help much appreciated. More

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Accomadating My experience with Paul, Alison and Mark was the easiest transaction I have ever had in purchasing a vehicle, there was absolutely no pressure. All m My experience with Paul, Alison and Mark was the easiest transaction I have ever had in purchasing a vehicle, there was absolutely no pressure. All my expectations were exceeded, More

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2018 Rav 4 Our family needed something safe and affordable and when we spoke with Paul and Allison we were confident we got the BEST of the Best! Highly recomm Our family needed something safe and affordable and when we spoke with Paul and Allison we were confident we got the BEST of the Best! Highly recommend Paul and Allison at Charlesglen Toyota! Thank you guys! More

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Good service, good product I went to Charlesglen Toyota knowing exactly what I wanted, and Sean Nixon worked with me to get the right car at the right price with the right featu I went to Charlesglen Toyota knowing exactly what I wanted, and Sean Nixon worked with me to get the right car at the right price with the right features. I appreciate that he listened to my requests and did not try to upsell. It was a good experience and I will recommend him to my friends. Thanks, Sean! More

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Tundra We had another great experience with Paul and the Charlesglen Toyota team! They were cheery and thoughtful throughout all stages of our purchase and v We had another great experience with Paul and the Charlesglen Toyota team! They were cheery and thoughtful throughout all stages of our purchase and very knowledgeable about the vehicles. Two Thumbs Up! More

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