90 Reviews
Write a Review90 Reviews of Alex Chan
April 12, 2019
Great service ! I was satisfied when I bought the 4 Runner and the true test for a dealership is how your treated after the sale. I must say Toyota on The Park, Mari I was satisfied when I bought the 4 Runner and the true test for a dealership is how your treated after the sale. I must say Toyota on The Park, Mario Ng and his staff are top notch. I can't say enough good things just that you can trust you will be respected and treated fairly. I have bought many cars from other dealers and I will continue doing business at Toyota on The Park. Mark Keating More
Other Employees Tagged: Jure Rossini , Shelly Butler, Russell Lagman, Mario Ng, Carlo Padilla, Matt Treacy, Jeff Moore
November 19, 2018
I felt valued Alisha is at the top of my list for being customer service friendly, thoughtful and helping make the right choices. I felt like a Queen!! Alisha is at the top of my list for being customer service friendly, thoughtful and helping make the right choices. I felt like a Queen!! More
Other Employees Tagged: Alisha Shah, Peter D'Costa , Matthew Kalicharan
October 25, 2018
Good service as expected for this brand In my last service appointment I couldn't reproduce the problem I detected with my breaks but he was very attentive on listening about my concerns and In my last service appointment I couldn't reproduce the problem I detected with my breaks but he was very attentive on listening about my concerns and I got good tips from him. Good job More
August 21, 2018
Great Customer Service I have been taking my family's vehicles for service in the last few years and I always feel welcome with any one on Mario Ng's team I interact. They a I have been taking my family's vehicles for service in the last few years and I always feel welcome with any one on Mario Ng's team I interact. They are very enthusiastic and positive. I recently bought a highlander and did not hesitate to take it there for my 1st scheduled service. Great team of professionals and easy to do business with. Thank You for the continued positive customer experience. More
Other Employees Tagged: Alisha Shah , Mario Ng
August 17, 2018
Very good experience. Professionalism and on time service. I had a scheduled maintenance service last week and I was very pleased to get attention right away, valuable information from the technicians and exce I had a scheduled maintenance service last week and I was very pleased to get attention right away, valuable information from the technicians and excellent customer service support from Alex. Good job! More
August 02, 2018
Oil change 2015 Toyota Sienna Came in for and oil change. Service was great as always. Friendly and fast. Got the van back earlier then expected. I will definitely recommend this Came in for and oil change. Service was great as always. Friendly and fast. Got the van back earlier then expected. I will definitely recommend this dealership to my friends and family More
Other Employees Tagged: Kasian Morota, Alisha Shah , Mario Ng
May 09, 2018
Awesome and Honest service as usual Been coming here with our 2 cars since the dealership opened, and Mario and his staff make sure our cars are properly maintained and safe. They take t Been coming here with our 2 cars since the dealership opened, and Mario and his staff make sure our cars are properly maintained and safe. They take time to explain advise on what work is needed right away and what can be done at the next visit. Thanks guys. More
Other Employees Tagged: Kasian Morota, Alisha Shah, Kristopher Ng, Jack Zammitti, William Chiu , Paolo Bonayon, Cliff Luk, Jean-Paul Ng, Mario Ng
April 24, 2018
Fixing problem from another dealer I did the winter tires replacement with another dealer closer to my house. They forgot to program the "new" sensors. I came to fix an alleged air leak I did the winter tires replacement with another dealer closer to my house. They forgot to program the "new" sensors. I came to fix an alleged air leaking tire but the reality was different... Alex was very professional, helpful and additionally provided me some information about this issue that I did know. I also asked some information for additional parts I was interested in. Many thanks. More
Other Employees Tagged: Daphne Coppieters, Russell Lagman
November 21, 2017
Excellent personal service I have been having my cars serviced here since I bought my first Prius in 2005. The service is consistently excellent. Friendly, knowledgeable and ca I have been having my cars serviced here since I bought my first Prius in 2005. The service is consistently excellent. Friendly, knowledgeable and caring staff. The work is well done. The clean and inviting waiting area and free shuttle service are added bonuses. I did not like my recent sales experience at all. More
Other Employees Tagged: Hon Ho , Russell Lagman, Mario Ng, Sham Rattanshi
August 08, 2017
Excellent Service at all times! My husband and I have had our vehicles serviced at Toyota On the Park for many years. The service has always been excellent. The staff is very frien My husband and I have had our vehicles serviced at Toyota On the Park for many years. The service has always been excellent. The staff is very friendly and most accommodating. It's always a pleasure coming to this dealership. More
Other Employees Tagged: Kasian Morota, Alisha Shah