"Great Better then before. Keep the good work up."
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
" Excellent customer service! "
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
"Purchased 2018 F150 Platinum Fully Loaded."
This is my second experience with Key West Ford and on both occasions I have recieved professional, curtious, straight forward service. Great price! The vehicle was pristine in and out. I can't say enough good things about Robert and the Management team at Key West. I look forward to taking my truck back for it's servicing needs.
Other Employees Tagged:
"Shopped & bought my car after test driving 3 cars"
Thank you Key West Ford 👍
Quick - efficient and trustworthy dealership looking forward to sharing my experience and will recommend them anyone who may need a new or used car.
"Key West Ford Manager Abuses and Threatens Loyal Custoners "
- Ford Loyal Customer
I have been a long time loyal customer with Key West Ford. I purchased two Ford Expeditions there, one in 2005 and another in 2014. Several of my family members also purchased vehicles from Key West Ford. I always serviced my vehicles there. Recently I had a repair scheduled at Key West Ford and they cancelled ithe scheduled maintenance appointment stating that they did not want my business. I contacted Kam Sobhani, the assistant manager who became agitated quickly that I called him saying to me; "I don't need this s**t," And "F**k you guys," on the telephone to me. Kam also was telling my brother, who was assisting me to come down to the Key Wesr Ford dealership so he could take him outside and fight him, as Kam was losing control , using swear words uncontrollably. We did NOT use swear words towards Kam, and as mentioned above due to Kam's, the assistant managers conduct, he proved to be very abusive and unprofessional. If Kam Sobhani can not handle the stresses associated with his daily job,then perhaps he should not be working in customer service dealing directly with the customers. This phone call was recorded. I reiterate that I was simply trying to have my vehicle that I purchased from Key West Ford serviced by them. I have a Key West Ford sticker on the back of my vehicle and a Key West Ford liscence plate cover, and I am as a result , I am advertising for Key West Ford during my daily driving. If it were not for long time loyal customers like myself, then Kam Sobhani would not even have a job, so I can not understand where he is coming from when he treats loyal customers so abusively. I purchased the vehicle from Adam Isfeld originally, who was delighted at that time that I was a return customer. Adam was very nice and welcomed us back for all of our service needs after the purchase of this vehicle. I would have never anticipated that I would have experienced such such customer abuse from Key West Ford after remaining a loyal customer with them for over 10 years.
Other Employees Tagged:
"Helpful and patient"
I purchased a new escape from Kerry West both Ryan and his manager were very helpful and patient all along the process. Ryan is genuinely sincere with the customers and very accommodating. All the staff stayed late until around 11 pm to finalize the sales.