Quebec Volkswagen Service Centres

Service courtois. Le problème sur ma voiture a été réglé... - ginettedfavreau

Service courtois. Le problème sur ma voiture a été réglé rapidement. Ma voiture était prête selon l’heure promise . Ils ont pris le temps de laver la voiture . Merci

I’ve bought a few vehicles at this dealership, new and... - BigM

I’ve bought a few vehicles at this dealership, new and used, and have always had great service from purchase to after sale service. I would highly recommend this dealership to anyone looking to buy a vehicle or getting their vehicle serviced.

WoW! Très bon service à la clientèle et belle équipe. On... - Amy Monroe

WoW! Très bon service à la clientèle et belle équipe. On sent une atmosphère familiale en rentrant au concessionnaire (on m’a offert un petit cadeau pour mon bébé alors qu’elle n’était même pas avec moi!). On vous propose plusieurs options qui rentre dans votre budget. Je vous le recommande fortement!

Merci Alec Riendeau... Très fière de conduire une Altlas... - nancy bibeau

Merci Alec Riendeau... Très fière de conduire une Altlas Cross Sport 2020 ... Merci pour ton professionnalisme et ta gentillesse ... Ton service est impeccable et on a le goût de se laisser conseiller!

Outstanding Service! - E.K.

The Repair Facility Volkswagen Gabriel St-Laurent is exceptional. The two gentleman I dealt with answered all my questions and provided excellent service all the way. I dealt with Bijan Mohseni and Saverio Ferrara who went above and beyond explaining all process and procedures on my case and handled the repairs on my car with care. Reassuring quality work and taking pride in a job fantastically delivered, remaining always available to return my calls and walk me through the process every step of the way. It was a very positive experience dealing with these two high class professionals. I would recommend this facility to anyone in a heartbeat. Thank you to both: Bijan Mohseni and Saverio Ferrara for their devotion and exceptional service provided tome. A very special Thank you to Bijan for even removing all the frozen snow on a cold day from my car when went to pick it up. This gentleman deserves a raise! They both do! Thank you! E.K.

J'ai vu un véhicule qui m'intéressait sur autohebdo, je... - vincent.alarypaquette

J'ai vu un véhicule qui m'intéressait sur autohebdo, je les ai appelé pour savoir s'il était toujours disponible. 1ère tentative: j'appelle, la réceptionniste me transfert, ça raccroche. 2e tentative: même chose 3e tentative: je me tourne vers le chat sur leur site web, demande un rdv pour ce véhicule précis le lendemain. On me le donne rapidement. le lendemain, je prend mon après-midi de congé, me déplace (30 mins), aucun rdv n'est à mon nom, le véhicule est vendu et on m'a jamais appelé pour m'avertir. Je comprend que j'avais pas mis de dépôt sur le véhicule mais le minimum aurait été de m'appeler pour m'avertir que le véhicule était vendu. Quand j'ai dit au vendeur que c'était ordinaire pas mal, il a blâmé le délais entre le service web et les ventes. Sachant que le véhicule a été vendu la veille en soirée et que mon rdv était à 13h30, l'excuse ne tient simplement pas.

Very Poor Service - MidnightBlue

Honestly i used to love this dealership. I bought 2 cars from them, (used 2007 Rabbit, and a GTI) and was pleasantly surprised with the sales quality and delivery of my cars. Service on the other hand was and is awful. I brought my car in for an inspection before selling it only for them to break my handbrake and tell me it was already broken. IT WAS NOT ALREADY BROKEN. Also, after selling that car privately and buying a newer VW from another dealer, i brought it in for a under warranty service. The service team came to me explaining that nothing was wrong with my car. I had gotten a third party inspection to ensure the car was ok and they found a few fault codes which they gladly printed for me to show the dealership. VW refused to look at them and claimed the car was fine. I went back to the third party garage, scanned it again and the same codes came back, all within 24 hours. Went back to VW Sources and again they told me the car is fine and if i bring back my car, make sure it actually has a problem. I was very surprised and disappointed in VW Sources. They used to be a very good dealership and i will never ever bring my car back there for service or to buy a new car. Lost a very loyal customer.

Bon par ou commencer...Apres plus de 20 ans a utiliser... - jeanbeauchamp

Bon par ou commencer... Apres plus de 20 ans a utiliser les services de Volkswagen de l'Outaouais, PLUS JAMAIS.La seule raison que je donne 1 et non 0 est l'aviseur qui m'a servit Eric qui m'a donner un services irreprochable,attentif a mes besoins et attentionner. Apres avoir apporter le vehicule a ma conjointe pour verification macanique , supposement sou garantie, je ressort avec pas 1 ,mais 2 facturations de verification puisque les problemes etait intermittent et non present au moment du rendez-vous... Mon aviseur Eric,qui m'a donner un super services et m'a expliquer tres clairement avoir les mains liees sur le sujet puisque sa chef de services MMe Beaulieu lui a dit de facturer , Eric a meme demander a madame devant moi de modifier ,ce qui a ete refuser... Un manque de jugement selon moi pour une directrice de service qui a devoir d'attirer les clients et non les repoussees. Alors pour tout ceci plus jamais je ne retournerai chez Volkswagen de L'Outaouais. Merci a M.Eric pour ton super service.

Went to Niquet in 2012 3 or 4 times for the same problem... - dlavign

Went to Niquet in 2012 3 or 4 times for the same problem unsolved. Mechancs used: no good although the staff seemed friendly and nice waiting area.

This is my second time trying to leave a review - the... - moniqueaida

This is my second time trying to leave a review - the first one got too buggy, so I restarted. Anyway, I was a longtime client at Campbell & Cameron Volkswagen when the store was located in Verdun, and was surprised, and a little worried when I found out the store had moved to a much bigger location at 1855 Dollard in Ville LaSalle. I need not have worried. The whole staff from the old location made the move to LaSalle, and all of the familiar faces are still there! As usual, the service was excellent. I like the new building much more than the old ones, and even though they are a little further away, it is well worth it to deal with people I trust. The new member of the Campbell & Cameron team, Mark, is great at explaining the work required, and I'm sure he'll fit right in with the new operation in LaSalle. I love Volkswagens! And I love Campbell & Cameron Volkswagen!