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Volkswagen de l'Outaouais

Gatineau, QC

2.5
48 Reviews

850 boul Saint-Joseph

Gatineau, QC

J8Z 1S9

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48 Reviews of Volkswagen de l'Outaouais

July 28, 2022

VW Outaouais n’est pas à la hauteur de la marque. Manque de staff, mécaniciens non compétents, changement de personnel et surtout mensonges et excuses pour leurs propres erreurs. More

by foisy.bernard
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
M. Pas content
April 28, 2022

Falsifying warranty start dates days, weeks or even months ahead of time instead of the correct date to manipulate quotas and sale numbers depending on the month the sale is in. Management doesn't care More

by Ric
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Renaud, Emmanuelle, Julian
March 07, 2022

Service efficace et personnels courtois Une équipe qui écoute nos besoins Ils travaillent pour le clients Merci More

by Sylvain Mercier
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alexandre Tremblay , Charlie Laframboise et Ludovic Pirani
February 27, 2022

Excellent service reçu pour achat d’un véhicule neuf. Nancy Durocher est une conseillère compétente, sympathique et rigoureuse. Amine, le gérant, s’assure que le meilleur service soit offert, Charlie aux More

by Judith
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Durocher
January 28, 2022

Changed a hose for the washer fluid tank and paid 422$. At the beginning they told me 190. They try to cheat you as much as they can if they see you trust them. Think twice if you go there and if you go ke More

by V Valen
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Caroline
November 18, 2021

Worst dealership and service ever! Bought a 5* extended waranty and trusted the people in service would always check if repairs were covered. NEVER DIE for almost 2 years, I found out and they reiumbersed More

by Ginette
Overall Experience
Recommend Dealer
No
Employees Worked With
Service
February 12, 2021

Je recommande fortement Wolkswagen de l’Outaouais!! Merci énormément à Ivan Perez pour son professionnalisme et tout les petits extras qu’il m’a offert lors de mon achat. Il a été vraiment à l’écoute de mes More

by joellezamor
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Émilie Ménard, Sarah
January 04, 2021

Quel accueil et professionaliste, tres bien repond a mes exigences et encore plus!! Jean Francois et Emilie. Wow. Juste. Wow. Encore merci pour la belle experience😁 More

by Chantal-hotte
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jean Francois et Emilie
November 27, 2020

Bon par ou commencer...Apres plus de 20 ans a utiliser Bon par ou commencer... Apres plus de 20 ans a utiliser les services de Volkswagen de l'Outaouais, PLUS JAMAIS.La seule raison que je donne 1 et no More

by jeanbeauchamp
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Eric,Micheline
August 04, 2020

Horrible service. Didn't wear masks during this pandemic. Tried to give me a quote with a bunch of extras I didn't ask for. More

by Andy
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales rep and director
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