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Volkswagen de L'Estrie

N/A

3 Lifetime Reviews

4465 boul Bourque, Rock Forest, Quebec J1N 1S4 Directions
Call (819) 569-9111

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3 Reviews of Volkswagen de L'Estrie

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November 07, 2016

"Stay away"

- Francois Laflamme

J'ai acheté un Passat chez ce concessionnaire. Très mauvaise expérience, le véhicule a subi des pannes à répétition et le gérant de service m'a facturé des frais malgré l'auto était toujours sous garantie. ALLEZ AILLEUR, CES GENS LA VEULLENT VOTRE ARGENT ET DONNENT UN TRES MAUVAIS SERVICE.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager
May 14, 2012

"They charged me 4 hours to find a problem my Jetta TDi..."

- Denis Lemire

They charged me 4 hours to find a problem my Jetta TDi 2000 had with no success. I told them to check the engine computer or the turbo but they did not listen to me. I went to an independent (LL Tech in Sherbrooke) and they find the problem in 20 minutes. Less then an our to find and repair. I went back to the dealer and ask them to reimburse me part of the money i gave them because i was hoping that going to a Volks dealer they would have the knowledge to find the trouble my car had. Again, they did not listen to me. I feel like they ripped me off...

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Recommend Dealer
No
Employees Worked With
Director of service
March 01, 2012

"Went for a auto repair on a speedometer proplem ,first..."

- Ericlova

Went for a auto repair on a speedometer proplem ,first the said vacum and hoses where cracked,and went back about the same problem they then said the M.A.F already had a new one the changed it then thrid time i still had the bouncing speedometer i found the problem on line went back told the they looked i what i said three times and they fixed it 3500.00$ later

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Recommend Dealer
No
Employees Worked With
Christian
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