Honestly i used to love this dealership. I bought 2 cars from them, (used 2007 Rabbit, and a GTI) and was pleasantly surprised with the sales quality and delivery of my cars. Service on the other hand was and is awful. I brought my car in for an inspection before selling it only for them to break my handbrake and tell me it was already broken. IT WAS NOT ALREADY BROKEN. Also, after selling that car privately and buying a newer VW from another dealer, i brought it in for a under warranty service. The service team came to me explaining that nothing was wrong with my car. I had gotten a third party inspection to ensure the car was ok and they found a few fault codes which they gladly printed for me to show the dealership. VW refused to look at them and claimed the car was fine. I went back to the third party garage, scanned it again and the same codes came back, all within 24 hours. Went back to VW Sources and again they told me the car is fine and if i bring back my car, make sure it actually has a problem. I was very surprised and disappointed in VW Sources. They used to be a very good dealership and i will never ever bring my car back there for service or to buy a new car. Lost a very loyal customer.