127 Ontario Honda Service Centres

I highly recommend dealing with Anthony Estrada at - pmascia

I highly recommend dealing with Anthony Estrada at Hamburg Honda. He was extremely helpful, informative and took care of our needs in a timely fashion. We would without a doubt deal with him again .

Honda service - Hassan DJ

Awesome and friendly sales man. Provided very satisfying deal to me. I higly recommend him, Alex Maher. Nice place for smooth transactions. Glad I went there!

Apparently, Henley Honda underwent new ownership in 2022 - Done with Honda

Apparently, Henley Honda underwent new ownership in 2022 and it shows. I purchased my Pilot there in 2012 and did all required service for the last 10 years. In February, they told me I was due for a B14 service at a cost of $1730 plus tax. Last week, I called to make the appt and they told me the B14 was $1800 taxes included. I asked for a written estimate and the B14 became $2045 plus tax. That was a $500 difference from the previous day! Really? Good luck to the new ownership. I will take my business elsewhere.

Courteuos, efficient, knowledgable and overall very... - tatiana.antoni

Courteuos, efficient, knowledgable and overall very professional. The exchange for a new car was extremely easy. Highly recommend. Will be back there for my next car.

Poor Customer Service. After $800 service, car suffered... - Matt

Poor Customer Service. After $800 service, car suffered complete engine failure within 10 Km of dealership. Service department took no responsibility and car written off.

Unprofessional Conduct and Miscommunication at Ideal - Sam.ibrahim

Unprofessional Conduct and Miscommunication at Ideal Honda Dealer Service (Dixie & 401). I am writing to express my extreme disappointment with the service provided by Ideal Honda dealership. Recently, I sought assistance from their service department to address an issue with my 2019 Honda CRV. Initially, I was pleased with the prompt attention and professionalism exhibited by the staff, as they assessed the problem and provided me with an estimate for the repairs. However, my satisfaction quickly turned to frustration when I received the final bill. Despite being assured of a specific charge for the repairs, the actual cost exceeded what was communicated to me earlier. This discrepancy in pricing left me feeling misled and dissatisfied with the dealership's integrity. To make matters worse, when I attempted to address this issue with the service representative, I was met with rudeness and disrespect. Instead of acknowledging their mistake and attempting to resolve the situation, the representative dismissively told me not to return to the dealership. Such unprofessional conduct is unacceptable and reflects poorly on Ideal Honda's commitment to customer service. As a result of this experience, I cannot in good conscience recommend Ideal Honda Dealer Service (Dixie & 401) to anyone. Trust and transparency are essential components of any business relationship, and the dealership's failure to uphold these values has severely damaged my trust in their services. In conclusion, I urge Ideal Honda to take immediate action to address these issues and ensure that such incidents do not occur in the future. Until then, I will be taking my business elsewhere and advising others to do the same.

Horrible customer service: I went to body shop at image... - fariba_nobarpour

Horrible customer service: I went to body shop at image Honda yesterday and technician came out and i showed him my rear bumper regarding some scratches and he immediately went inside and grab my ownership and came back with quote for $540. i left and went back in afternoon and asked same guy to put some compound to try take damage part off and he refuse, previous people at the body shop have done for me. he rudely said to me that i want everything for free. I spend over 22000 for the car back in Jan, he is shame for the compony.

Parts Dept. - My2bigdogs

Lack of parts and components understanding. Uses computer instead of functional knowledge. Wrong part of a two part component was ordered which I didn't need. 20% restocking deduction on return. Parts person couldn't find part I needed but supervisor did after looking at it on car. Would not recommend this parts Dept.

The service department at Kenora Honda is terrible. - Unhappycustomer

The service department at Kenora Honda is terrible. The communication from their service people is horrible and they are of little assistance when resolving warranty issues. I would not recommend purchasing a vehicle there.

Dishonest service department, somehow my car that I - zik

Dishonest service department, somehow my car that I bought new and never has anyone near the ac had contamination in the ac that no other shop could find! They lied for $250 and refused to discuss it afterwards. Honda Canada was no help either. I guess they managed to lie their wat to an extra $250, good luck to them.

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

I couldn't use GPS on my car, this happened on Saturday. - yigalf1

I couldn't use GPS on my car, this happened on Saturday. Dropped the car to the dealership, Service advisor Kevin Bechu fixed the problem. Thanks a lot Kevin and the amazing Maple Honda team.

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

We bought a used pickup for a lot of money, we paid for - contractjay

We bought a used pickup for a lot of money, we paid for the extended warranty, and when we picked the vehicle up the heat shield was very noisy on start up and the park-neutral switch was failing. Due to the parts being delayed it was in 3 times for the repairs driving two vehicles from Barrie to Midland at our cost of fuel ($120 approximately for the three trips) We had even informed the service department that we would be waiting for the repair, while in Barrie, and told us to come and they will get the repairs completed, that day. After being there for half hour we were told they would not be able to complete repairs on that day and we would have to come back. On the third trip they finally completed the repairs, after we pick our keys off the counter we proceeded to search and find our vehicle in the middle of the back parking lot, and after a walk around noticed that when working on our truck they failed to use the quarter panel blanket to protect the truck from grease and scratches. I guess buyers beware in any scenario when purchasing a vehicle, even from a dealership. Not Happy with Midland Honda’s customer service at all. PS I sent emails and had no response and asked for help in this matter. And there is a prime example of customer service. I will never deal with Midland Honda or will I ever recommend them.

Absolutely amazing service from Charlie. - HS

Absolutely amazing service from Charlie. He was absolutely amazing start to finish. Great attention to detail, willing to go the extra mile for total customer satisfaction. He offered a car wash. He even looked at the outside of my car after a car wash and decided to go back to hand scrub some marks off the hood. He was friendly, attentive, patient and took the time with us. He treated as if we were the only ones he was caring for. Thank you Charlie! You are one in a million. Keep doing what you are doing. Good service like this is hard to come by these days and you stand out from the crowd.

To much to describe and write here, but I will be as - Fayaz

To much to describe and write here, but I will be as brief as I can. Please stay away from this place, it's not worth the potential risk. You never know the true worth of a dealership until there's a problem, and I found out the hard way. My problem is service related, they never diagnosed the problem properly and just made me pay a big bill and the problem was not resolved! Eventually, and after a lot of back and fort and emails to Honda Canada, the shop foreman resolved the problem and it had nothing to do with what they supposedly diagnosed, but of course they will still maintain that they were right. They ended up refunding me a very small portion of the bill, but only because I threatened to take it to court, in hindsight, that's what I should have done. I also noted negative comments here about the service manager, Derek McCourt, I can testify that he's a horrible person, he takes no responsibility for their mistake, he will never admit to any mistake, he only goes the distance to prove that he/the dealership is right! And another disappointing fact, Honda Canada is of no use, they basically said dealerships are independently owned! This was certainly the worst experience I've had at any dealership, especially given that in 2023 I spent a lot of money with them, thousands! I am just wondering now how much of that was just ripped off or unnecessary work done. This industry needs some very serious government intervention and regulations. They are abusing clients because they know we don't know better.

I took my Honda CRV twice to the Newroads Honda Service - monicamideczky278

I took my Honda CRV twice to the Newroads Honda Service department and both times left very disappointed as I had more repairs on my vehicle each time. Needless to say I will never go back there!

Fast, friendly service. - annienovar

Fast, friendly service. I travel away from my area to go to Northern Honda. Excellent service.