197 Ontario Chrysler Service Centres

Awesome - love the service! - Tamarack

Had roadtest with young techy named Jake to reproduce strange transmission issue. Learned more about my new Jeep in 20min from this techy than in 2hr with original salesman at other dealership. It was unknown manual shifter that caused problem, learned how to correct. Awesome service and am definitely coming back!

Highly reccomend - Dr.Drew

I recently had major warranty work done on my truck. Casey and all of the service department went above and beyond to make sure I was happy and everything was 100%. I drive from tecumseh just to get the outstanding and honest service. I would not go anywhere else.

we bought 3 rams from Chenier motors never had good... - isynadeau

we bought 3 rams from Chenier motors never had good service except for when Jason was still there. Now we bought one from Superior Dodge in Sault Ste Marie the sale person there is awesome. We bought extended warranty to make sure any Mopar garage would be able to service it anywhere... Chenier motor here in Timmins they say our truck is not under warranty because we got a lift kit installed by a Mopar garage in the Sault... like really Chenier wake up and give customer service like your suppose too. we will never buy from them ever again. or get any kind of service done at Chenier's. the owners don't seem to care and the employees don't seem to care either

I lost a credit card down inside the hatch of the "super... - Doug

I lost a credit card down inside the hatch of the "super console" in my 2019 Dodge Grand Caravan. I called the service department to enquire about having them retrieve it for me. The service advisor, who I believe was named Sara, informed me that it would be a one hour labour charge of $119 for them to get it out. I did a quick google search and figured out how to do it myself and it took less than one minute to get the card back. I cannot believe that they said it would take one hour to do the exact same thing. Beware of these swindlers. Cannot give zero stars or I would.

2 Vehicles serviced - BELANGER CHRYSLER DODGE JEEP RAM INC - andre.dery

My wife and I each had our vehicles (both Dodges) serviced within 2 weeks of each other. The Service Advisors provided good service and were friendly. The issue I have was with the actual work completed and the charges we incurred. My vehicle was brought in for intermittent stalling and refusing to start. A code appeared which was P0688 (ECM/PCM Power relay Sense Circuit). I personally know a certified technician and brought my vehicle to them. They inspected both fuse boxes, all relays, all fuses, the battery, the battery terminals, inspected the undercarriage of the vehicle for any damage. Went for a test drive with various driving patterns. They even swapped the relays for the ECM to see if that would be the issue. I was informed that perhaps my ECM was defective and it was recommended that I bring my vehicle to Dodge. I informed the individual at the service counter of the issues and all the inspections the certified technician completed before hand and requested an appointment. They were 45 minutes late to take my vehicle in (as per my scheduled appointment) and kept my vehicle for an extended period of time. They confirmed that code P0688 was still present but they only swapped the relay (which was already done) and then proceeded to charge me for swapping one relay with another that was found in my fuse box. They cannot even confirm if this was an adequate repair for the issue. My wife's vehicle was brought in for a vibration at speeds of approximately 110km/h. I inspected all four tires and noticed that the front driver's side wheel was missing a wheel weight. My wife brought her vehicle to the dealer for a inspection of the vibration as well as her power mirror switch was not lighting up when the headlights were turned on. Their solution was to hose the wheels to remove "Ice build up" (note my wife's vehicle is garage stored every evening). Their technician also inspected another vehicle of the same make/model that was found on their lot to confirm the mirror switch may not turn on with the headlights but proceeded to charge us for both services. My issue with this is that I doubt ice was built up when the vehicle is parked at well below freezing temperatures in our garage and after their solution of hosing the wheels, the vibration persists. I have doubts on if they adequately test drove the vehicle to speeds of 110km/h when there are no roads near the dealership you can safely or legally do so. As for charging a customer for a technician to go outside and check a vehicle meters from the garage and confirm that the switch does not light up is indecent customer service. My vehicle will not be returning to Belanger.

Bought a new ram 1500 14 months ago. - Lloyd1991

Bought a new ram 1500 14 months ago. Shortly after purchasing this truck, brakes started to make a creaking noise. Just took my truck in after waiting for a few warranty items to pop up (since I’m not local to their establishment). They said they will not repair the brakes under warranty and that I will be out around $250 to have the brakes serviced. Truck has 26,000 km. Will not return to this dealership for further purchases / service. And I go thru a lot of vehicles :P NOT RECOMMENDED.

Bought my 2012 Ram 1500 new from Demeyere. - Jim

Bought my 2012 Ram 1500 new from Demeyere. Eleven years later the front gas tank strap mount broke. There was a recall for this but my truck was not on the list. They went over and above and put it through under warranty. Thank you to Darryl Mann and Terry in Service Dept. 5 STARs for this dealer. It was ready the next day.

I purchase master shield product warranty coverage eight - Shirleycolley9

I purchase master shield product warranty coverage eight years ago figurine they would tell me the rust that came through my paint isn’t covered but to my surprise Sarina of the DeWildt Chrysler looked after all the details when I got it back, it looked like a new car even went the extra mile and clean the inside for me thank you so very much.

Let's begin with my experience at Downsview Chrysler, I - Lucas MEIREles

Let's begin with my experience at Downsview Chrysler, I went there on a Friday with a booked appoinent for service, i Left my vehicle for the whole week and let them know I'd be away and would need it for next Friday night. My advisor was pretty easy going and helpful so not sure whose fault this was . My vehicle had few recalls , need to replace the bottom water splash and also quested a cleaning . Vehicle had nothing else to be done . My recall was related to the battery I never had any issue with after the recall was done a hybrid service light came on . I never had that before . Light has gone off now and im hoping to GOd it won't come back . Even thou I dropped my vehicle on a Friday morning they only started working on my vehicle on the next Wednesday . I called on Monday, Wednesday and once more let them know I would really need it done by Friday . I was told no worries .. it will bla bla . Friday comes by no call no updates so I called my advisor she says it won't be ready on Friday . I didn't feel like she was firm about when it would but eventually went there on Saturday morning got a loaner for few hours and vehicle was "ready" noon . Cleaning that I requested was 225$ with taxes it was the worst cleaning I've ever had performed . Stains and dirty in between seats was not cleaned . I requested to replace the bottom of my car and they decided that would be to expensive for me so they'd just made it "secure" . Now I am concerned about this hybrid system light that had never appeared in my vehicle coming on right after they worked on my hybrid system. I will now have to lose the ability to work with my vehicle and lose money because they were unable to do it with a full week vehicle was there at their shop . I personally had plans to getting a brand new 2023 there since the advisor Aliana was pretty friendly and made her best effort to connect with me while I was abroad . But now with this whole mess I am for sure not buying there my new vehicle nor coming back there to service . If light isn't resolved I will probably have to go back there since they were the ones who did it . I am truly disappointed with this dealership and the lack of respect to their costumer . My main goal was fixing the water splash which isn't fixed and next snow will once again create all the sensors problems I was having . Basically they only did the recalls and a poor detailing . If you have a Chrysler vehicle I would think before heading over there .

Downtown Chrysler: A Monument to Terrible - Mike_eh

Downtown Chrysler: A Monument to Terrible Service Downtown Chrysler has pushed me to my limits, and it's high time I share my excruciating experiences to warn others about the abyss of customer service incompetence. My first taste of their ineptitude was a previous visit when I brought my vehicle in for a "Daytime Running Light Out" warning, along with an overdue oil change. To my dismay, when I picked up the car, the warning light still taunted me, as if the mechanics had simply ignored it. Moreover, they failed to reset the oil usage, so I continued to receive overdue oil change alerts despite the recent service. My latest ordeal with this wretched establishment began on Tuesday, September 5th, when I called to book an appointment for yet another warning light, this time concerning the shifter. I brought my vehicle in the next day, and by Thursday morning, they informed me that they needed to order a part. To add insult to injury, they casually mentioned my car might not be ready for the weekend, leaving me stranded. In response, I requested a courtesy vehicle or a rental. They assured me it would be arranged. Friday rolled around, and my assigned service advisor mysteriously disappeared, ignoring my inquiries about the courtesy vehicle. Frustrated and desperate for transportation for my birthday weekend, I reluctantly rented a car myself. It took a whole week for them to return my vehicle to me on Wednesday, September 13th. While the service manager apologized and promised to refund my rental fees, another week passed without a word from Downtown Chrysler. I left messages for the elusive service manager, only to be met with silence. When I finally reached him, he cited personal issues as an excuse for his negligence, conveniently overlooking my predicament. Once again, he pledged to refund my rental fees promptly. Another Friday came, and with no refund in sight, I escalated my complaint to the General Manager, who, after expressing his remorse for their failures, pledged to expedite my refund. He assured me that I would receive it within a few days. A torturous week elapsed, and I grew weary of waiting. When I contacted them, the GM claimed that Finance had reached out to obtain my banking information for a direct deposit. I informed him they failed to do so. I had had enough and refused to disclose any financial details. Instead, I demanded a physical check. As of now, they allege said check is on its way, but given Downtown Chrysler's track record, I won't hold my breath. In conclusion, I implore you, under no circumstances, to entrust Downtown Chrysler with your service business. Their incompetence knows no bounds, and they certainly don't deserve your patronage. Regarding reviews, they owe me stars for my extraordinary patience in not sharing this nightmare sooner.

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

I took my 1500 RAM P/U in for new brakes Oct 2021 with - mike.seebach

I took my 1500 RAM P/U in for new brakes Oct 2021 with new Wrangler tires on all four rims. Six months later my two front tire have worn bald. Obviously no care taken in wheel alignment or mention of balance or alignment ....just out the door you go..................terrible service.

I have been coming here for years . - Dennis

I have been coming here for years . Kendra has always been amazing to deal with. She is the main reason I keep coming back.

Fox does it again! - JK533

Wrote about an ujoint replacement on my Jeep Wrangler last year. Well, the opposite side needed replacement this time. Again, without an appointment and an urgent need to use the vehicle the next day, Laurie was able to get it done within 4 hrs! Just unbelievable service. Honest, Trustworthy and competent. Highly recommended.

Went in for a piece of mind appointment for 9 am after 3 - Buddx

Went in for a piece of mind appointment for 9 am after 3 hrs truck was still not done. Was pretty disappointed as I needed it asap.went to ask about it but was given no real reason for delay. Whats the sense making a appointment! Got frustrated and left without any work being done. Disappointed!

They called me about a couple recalls, set me up for... - Bouwchuk2013

They called me about a couple recalls, set me up for Saturday 8 am. I rearrange my schedule to make it work, arrange for a ride home while work being done. I live 45 minutes away round trip. I arrive and am told that I’m not in the schedule and that they don’t do recall work on Saturdays. I explain to the miserable old guy in service that his people CALLED ME and arranged this. He just shrugs his shoulders aka I don’t care. I find the lady that called me, she admits that she scheduled my appointment but can’t even seem to find the words to say ‘sorry’. Another shoulder shrug. I ask for a manager, she tells me the miserable old guy is ‘basically’ the manager today. This is not the first time I’ve had a negative experience here with the service department, however it will be the last. I will never darken another doorway at Georgetown Chrysler Ram.

Great Service - Angie

I was very pleased with the service I received at Glassford Chrysler today. I called this morning, was booked in, diagnosed, and repaired within a few hours. I was in need of my vehicle for a long trip and the staff was very accommodating and courteous. Cody made sure I was aware of all of my options. Definitely feel at ease now, so thank you to Cody and the service team. Will definitely bring my Jeep back when needed.