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Quick and efficient - LabTech
I was in need to have my brakes repaired and oil change. Called Halifax Chrysler and they got me quick and convenient. I drive older model car and with their maintenance on the vehicle I am able to keep my car on the road!
Amazing experience - Bennett
Awesome service and experience, my second vehicle purchase from Dartmouth Dodge in two years. I will definitely be buying another vehicle from the Dartmouth Dodge sales team.
Excellent!! - Caitlin
Kesha and Nadine were amazing to deal with! From the moment I drove on the lot I felt as though they appreciated and valued me as a customer.
Excellent staff and service - Tammy Skelding
This dealership was fantastic to deal with! Lacy, our sales rep, was very patient and available for me whenever I had a question or needed clarification on the vehicle! I even called her while she was out with her kids at soccer one night (I didn’t realize she was off duty) and she was extremely accommodating! She was in constant contact throughout the deal and her response time was fantastic! I didn't feel like she was being dishonest and trusted her recommendations. Great service!
I also had the pleasure of dealing with Terri! As I was buying my vehicle from NB, she was willing to work with me virtually and within a very tight timeframe to make sure she could accommodate my timeline. She were very knowledgeable, patient and pleasant! The paperwork we receive was very clear and ready with no room for error or questions were not left unanswered! I am sure I made her Friday a bit of a nightmare and I appreciate all she did for me that day!
Kyle was also very accommodating and great to deal with. The dealership agreed to meet us halfway so Kyle met up with us in Truro. He took the time (on his day off and vacation) to review all the features of the vehicle with us in detail! He was willing to meet me in Truro with the new car which to us was the kicker on the service they provided for us! Then he was stuck driving back with that much smaller trade in, our old focus! I am very grateful I did not have to drive all the way!
When I am ready to buy again – I will absolutely consider thisudealership – and will definitely recommend people to do business with them!
I love my new Jeep!!!
Amazing Customer Service - Nicole P
My husband and I decided it was time to buy a new truck- his forever truck. We did a lot of research and ended up reaching out to Blaikies, based on the ratings they receive for Customer Service. Katie invested a lot of time in finding out our needs and fit us with the right truck.
There was a slight bump in the road, and Katie worked endlessly to get us a truck my husband would LOVE. We picked up our new truck yesterday and the experience was great! Katie and Charlotte both made us feel so welcome, and we felt like valued customers. We had all paperwork signed and completed quickly, and off we went! Happy and lifelong customers.
Thank you Blaikies, for putting customers first!
Leasing a 2019 Dodge Caravan - Debbie Eisnor
This was one of the best experiences I’ve ever had leasing a vehicle. PJ Evans, my sales consultant, was extremely through, keeping in touch with me throughout the whole process from the time I walked in the showroom, to when I took delivery. Top Notch!! I wouldn’t hesitate recommending Steele and PJ to anyone.
Customer service - vehicle repair - Happy Customer
After nine years of relatively no issues with my 2010 Dodge Journey, a major repair was required. That morning I drove into the dealership and explained the issues that I had been having with my vehicle and asked them to check it. Chris from the Service Department phoned me a few hours later with the news. Yes, it was not good news! The part that would be required had to be ordered in and would take approximately a week and a half, then approximately five hours to install. I asked Chris if it was possible to have a loaner vehicle while my car had been in the shop. Chris took my request to the General Manager, Trevor Battist and Trevor approved a loaner. I feel that I received excellent customer service! Thank you both Chris and Trevor for your help!
Enough! - Thomas Everett
Took my car in for a cracked flexplate, they kept the car for a good 3 weeks telling me it would constantly be done, eventually it was they admitted they broke a bolt off my axel plate into the engine block but claimed it wasn't their fault as it was cross threaded, Umm? You would have to remove the bolt completely to tell that so this is/was an assumption and they just applied to much force and broke it. After they told me this I needed to sign a waiver saying my car was unsafe for the road and I would not hold them liable for anything that could happen accidents etc, it's been 3 weeks since I got my car back and now my axel seal is leaking transmission fluid as they just slammed the car back together in a hurry. I called the owner Mike Allen and told him my problem "why did you bring that car here anyways" was one of his responses
Usless incompetent dealership stay far away
great service and sales - captain Dave
have lived in Nova Scotia for the past 12 years and have always taken in Vans to them for all repaid and service . They are very friendly and have always had my needs carried for . Prices are within the norm. Good people to talk to and deal with.
Well done Connell Chrysler
Don't Give a Care about Customer Service - Mowgs1999
I had an appointment today for warranty work as the heater only runs full tilt or off and its the dead of winter, Jeep is about 8 months new. Called ahead to see if they are rescheduling and/or on time as there is a huge storm and I'm coming from out of town. Nope, not rescheduling and on time.
The baby is sick and has to be dropped off with my wife at work for what I assume is half an hour to an hour. (we have no family here) I get to Jeep, no issues, sign in and wait...and wait...and wait. 45 min later I see it sitting outside so I figure its been done and its pay up time. I ask the attendant who I have to flag down and make eye contact with before he decides to notice me. He comes over and says no, it hasn't even been put in the garage because they are short a mechanic. I explain my predicament and that I am from out of town and trying to beat the storm rolling in. He says it should go in, in a few minutes. 15 minutes later it goes in but no one is working on it. One and a half hours past my appointment time they have not looked at my vehicle. I get a female attendants attention and tell her we cannot wait any longer. My wife cannot have the baby at work anymore and the storm is currently rolling in. I have to drive a half hour home with our baby in this. She rolls her eyes and says well its in the shop why would you take it now? Like I'm an idiot for not having it looked at now. Its been in the shop half an hour with NOTHING done and an hour previous outside. I called ahead!!! I asked if they were on time, I did my due diligence. They were super rude and unhelpful and ZERO apologies other than talking down to me like I was a simpleton for not staying longer.
Un-freaking believably poor and rude service. I left, no work done. STILL have to go back to this xxxx place and drove home in a crazy storm.
Thanks for absolutely nothing.