I noticed a used ram truck on the company's website, as well as kijiji. I inquired about truck and received a Quick and appropriate response. I am from out of town so viewing the vehicle was a little more challenging, but I was accommodated and an appointment set up. The trick was ready for viewing and test drive upon my arrival, which was 15 minutes before closing. Thomas did not rush and allowed me to give truck a thorough check over- we went past closing time but that did not appear to be an issue. In the following days, we communicated through phone and email and hammered out a deal. When I went to pick up truck, everything was ready and took little time to complete transaction. Overall, a very good experience.