My husband purchased a brand new Trailhawk last year, and last week the front seat, which is all electronic, won't work. I mean he cannot even get in the vehicle, let alone drive it. Called to get in to get it fixed, sure no problem, next week maybe. The vehicle is under Full Warranty and I was told that they do not provide a loaner vehicle! So we have no vehicle for 7 days. Sorry guys, that is not acceptable service. I am sure that when he trades it in, usually within 18 months, you will not be on his radar.