16 British Columbia Subaru Dealers

Thank you to Subaru of Nanaimo and especially to Richard - Judith

Thank you to Subaru of Nanaimo and especially to Richard Charley for the remarkable personal service you provided us in our purchase of our Outback even helping us with the vehicle transfer to Ontario when we had to move. Subaru, you have a gem in Richard/ Happy New Year to you all. Judith Lisinska

Have to agree the service staff is polite and friendly. - rosch99

Have to agree the service staff is polite and friendly. But I took my 2018 Crosstrek in for a check engine light issue. They charged me $250 to tell me nothing. Didn't tell me what the codes were or what they meant. Just recommended a hot oil flush for another $250, which I turned down. Further research tells me a hot oil flush is not at the top of the list of potential solutions. They've lost my trust by their vagueness and potentially useless treatment recommendation. I won't be going back.

I called Subaru to check on an oil leak on my 1998 - gbangham

I called Subaru to check on an oil leak on my 1998 Forester. I bought this car from this Dealer new and have maintained it very well with another service facility. (another story) Calvin asked a few questions and after waiting for a while (free special coffee) took me to the car on the hoist with the mechanic. They showed me the leak was from the power steering assembly and both Calvin and the mechanic explained in detail, various options for repair.as parts for this year were no longer stocked. The mechanic said he has seen 3rd party assemblies being used but they still leaked and wouldn't recommend that route. The mechanic also put the quart of steering fluid he used into a box for me to use. Calvin further checked with Japan and other possible sources. I told Calvin that it seems that it hardly leaked, only maybe a drop a day? onto a piece of cardboard and only after the car had been running. But I want zero issues and always fix whatever comes up. Calvin said come back again after more miles and we'll look at it again. Calvin sat with me later and talked more about my issues, car value etc. And, as I was leaving, he came out to my car and showed me where to add the steering fluid and the levels on the dip stick for hot and cold. The point I want to make is that I have never had service people take the time to treat me with such personal care.

This review is with special reference to DAMON WONG. - Engela

This review is with special reference to DAMON WONG. He assisted me from the start (during the time of the service) with all my questions and frustrations! He explained and recommended different options. He treated me with respect and helped me beyond the standard as I am 81 and not up to date with all the modern technology. I bought my Legacy in Richmond in 2010 and have had it serviced every year. The previous Subaru owners even gave me me one free service a few years ago. My Subi rolled over to 60,000 km a few months ago. I am still allowed to drive (!) by the Government and will therefore continue using only a Subaru dealer once a year for the services. I hope that I will always meet with SUCH A FRIENDLY, KNOWLEDGEABLE, HELPFUL young man as DAMON at the Service counters!

I recently had the pleasure of working with Benjamin at - Happy Customer

I recently had the pleasure of working with Benjamin at Subaru Boundary while purchasing my 2025 Subaru Forester and had an excellent experience. Benjamin's professionalism and dedication to customer service was outstanding. He was very knowledgeable and helpful throughout the sales process, answering all my questions patiently and guiding me through the financing options. Never pressuring me or misguiding me. Thank you so much. I give Benjamin five stars!!

Impossible to reach their service department. - Ekfagerlund

Impossible to reach their service department. Requests for call backs often ignored. People were nice once reached.

I phoned and they found time that day to look at “check - Vi_doerfler

I phoned and they found time that day to look at “check engine light” which resulted in immediate diagnosis and a new emission pump put in at no charge—still under warranty. Excellent service, Morgan.

Was looking for a used Subaru Forester and Rosh - BDSteeves

Was looking for a used Subaru Forester and Rosh represented the dealership - courteous, respectful and and all round gentleman. The car we test drove had issues I believe the service department should have addressed before making it available for sale - as such we ended up finding a different Subaru elsewhere. Nonetheless, Rosh made a good enough impression that I am leaving this positive review for him.

We were in today to have a block heater installed in our - colleenhoople

We were in today to have a block heater installed in our 2026 Crosstrek . Service was quick , staff was pleasant . Making sure we got sent for breakfast and picked up again. Price even came in under estimate!

Outback owner, eyeing the Ascent - Dayyan

Bought our second Subaru (an Outback this time) from PG Subaru; great sales and service staff, honest people and friendly. Subaru is always well worth what you pay. Highly recommended. Dayyan Robbie

Brett was a gentleman. - No my names not Karen

Brett was a gentleman. So personable and easy to talk to. Very honest, no games, no runaround fast to get back to me. Brett has made me feel like I was the most important sale of his career and I am sure I am not. The professionalism and kindness he has extended to myself and my boyfriend who is also buying from this dealership is incredible. If I could give 10 stars I would. I will not hesitate to send my family and friends to Brett. Hands down the best experience I have ever had with sales. I can say this honestly from my heart as I am in sales myself, I was not treated like I was just a number. In fact Brett was able to save me more money and my boyfriend on his new Subaru, out of the goodness of his heart. I didn’t ask for this he just did it. Well done Subaru of Cranbrook! I wish Brett and this dealership nothing but success!!

Friendly experienced staff very helpful and friendly. - Mazdawolf

I bought a new Mazda CX5, very good pricing. And have been very satisfied with ongoing service from staff.They go beyond the normal service.

Crappy - Jerry

Came in for a service. Staff mirepresented time and cost to do. Inexperenced staff?? Not coming back and I do love my Subaru. Stay away.

Oil change, tire change and a/c repair. - MissSkippy

As usual great service. Vehicle came back from the complimentary car wash sparkling. I drove it there looking a bit grimy and sad from winter And drove it out feeling the summer.