Me and my girlfriend had out first car-buying experience at Richmond Subaru. You aways go into a car dealer ship with a little hesitation, you're expecting high stress, commission based sales reps with little interest in your well being and pressure. That being said, our experience with Austin Warren couldn't be further from the stereotype. We had a great test drive, trade-in and financing plan worked out while we were there and had nothing but the best customer service. We are proud owners of a Subaru now and it was thanks in no small part to Mr. Warren and Richmond Subaru's ability to make us feel at ease and respected. Wishing others the same experience we had.