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Richmond Subaru

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Richmond Subaru

Name: Richmond Subaru
Address: 3511 Number 3 Rd, Richmond, BC, V6X 2B8, CA
Telephone: (604) 273-0333
Rating: 4.5

4.5

371 Lifetime Reviews

3511 Number 3 Rd, Richmond, British Columbia V6X 2B8 Directions

Sales: (604) 273-0333

Service: (604) 273-0333

Parts: (604) 273-0333

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Excellent

87% Recommended

4.5

371 Lifetime Reviews

View 6 Awards

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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Serving the Richmond area, Richmond Subaru, located at 3511 No. 3 Rd in Richmond, BC, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources or give us a call at 1-866-939-5731 and allow our excellent network of people to put you in your ideal car, truck or SUV today! History Richmond Subaru is part of a family of dealerships across Western Canada that are committed to Caring for Customers. We participate in our communities and we offer value and service to each one of our customers. Over the years, Richmond Subaru has grown in its current location, as we now offer a state-of-the-art showroom, Parts & Service Centres and a Finance Department. Whether you are in need of a new [make] automobile or parts / service for your current vehicle, Richmond Subaru of Richmond is here to assist you with any of your automotive needs! At Richmond Subaru, we look forward to serving you, or valued customer, for years to come. Please stop by our dealership, located at 3511 No. 3 Rd, Richmond, BC and speak with one of our representatives today!

Top Reviewed Employees

Jackie Cho

Sales Consultant

5.0

View 23 Reviews

Joe Lui

Subaru Product Specialist

5.0

View 7 Reviews

Mike Lee

Sales and Leasing Consultant

4.9

View 50 Reviews

Michael Nguyen

Financial Services Manager

4.9

View 53 Reviews

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Latest Reviews

October 06, 2019

"Review pending resolution of sales/service issue."

- Dave

Had a great test drive to really see how car drove and responded in the city and highway. We based our purchase decision on the lengthy (30 min) test drive. Review pending resolution of sales/service issue.

Employees Worked With

Josh Curran

5.0

Quinton Diep

5.0

Michael Nguyen

5.0

October 01, 2019

"They didn't want to sell me the color car I chose"

- Tiago

Was looking for a new Crosstrek blue, the salesman explained me in many different ways why was impossible to get a blue Crosstrek and the only option would be white. Since I am kind of new here (Canada), trusted the guy but gave up since I was looking for the blue one. The salesman called me the next day offering a nice deal to get the white and told me that to be able to guarantee that deal I need to make a deposit. Did the deposit by phone and drive to the Richmond Subaru to sign the paper and get my new dream car. When I arrived there, they changed the price and for some reason, the car price was higher than to the Subaru website. So I got out of Richmond Subaru and drove straight to another Subaru, explained the situation and they gave me the same website price that Richmond Subaru was not able plus I was able to get the blue Crosstrek, just waited 10 days for it.

Employees Worked With

Austin

September 27, 2019

"Sold me an unsafe car"

- Caide

Bought a new 2018 WRX from Mike Lee that changed my perspective of this dealership despite all the negativity from the local Subaru community. Years after, saw a used car that I was interested in and had great initial engagement with Ben de Jesus. He was open and honest, even went out of his ways to show us the car a bit more. After making a deal with Ben and sales manager Ray, we went to pickup the car in the evening realizing they're withdrawing from our initial agreement. Disappointing move but I'll let this one go. I was told I would get full detail of the car and noticed the morning after that fuel port was extremely dirty and grimy from previous owner. Couldn't the lot attendant have wiped this down when refuelling?? Also interior did not get a full detail or wipe as windshield was extremely dirty with fingerprints. Alright I could spend some time cleaning this up but surprised as they said full detail. Went my trusted shop the next day to have new tires installed as that was mentioned in the inspection provided by Richmond Subaru and was told there was less than 2mm of brake pads left. 2mm.. of brake pads.. They did not mention this in their inspection and this is something that they could've replaced for a few hundreds and for the safety of their customers. Just unacceptable. Look somewhere else and save the trouble, even if they have the car you want.

Employees Worked With

Ray Haramboure

1.0

Other Employees : Ben de Jesus

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