Recently had the 80K servicing done on my 2014 Subaru Crosstrek. Very disappointed.
Excellent servicing past 2 years so expected the same this time.
Dropped of my car for 9:30 am appointment, told it would take 2 1/2 - 3 hours and would be ready by lunch. Car not ready until 2 pm. Waited on sidewalk 50 minutes for pick up at mall 10 min. away without knowing it would take that long. No carwash or vacuum of interior. Miscommunication between front desk and mechanic as to some work that was/was not done on vehicle. Will not be using Subaru for servicing in future.