Jim Pattison Subaru Coquitlam

I am a 40 year veteran sales rep in other industries but wanted to avoid any high pressure tactics to sell me a car. Jerry was very good at showing the features and benefits of the Subaru legacy touring sedan, which I had previously researched through the consumers guide and knew the 2020 remodelled version of this car was highly rated. He did not pressure me so I arranged a test drive with my wife and we both thought this might be the car to buy brand new for the first time ever. Following week I went in and jerry was off but Kenny picked up the reigns and also did not apply a lot of extra 'sales' pressure like some other dealerships do. This led to me finalizing the sale with the manager and the deal was done. Two days later Kenny helped me through the whole procedure, with the help of Cam. I would promote this dealership as a place to go and look for a new car and not feel pressured. Thumbs up!

We are from the plan again and dealt with the Coquitlam dealership through email and texting. It was seamless and very pleasant. They took our vehicle in on trade and when we arrived to pick our new outback up we were in and out of the dealership in less than an hour and heading back home. I would recommend this dealership to anyone interested in a Subaru and will most definitely deal there again when looking for a new vehicle. Thank you for the prompt and courteous service Ian, Jerry and Cam

Be aware!!! Bought a 2020 Subaru Ascent - like the car generally but several issues - 1) within 2 weeks of delivery there was a very strong smell of gas coming from the oil dipstick. All that the dealership did was change the oil (and only after I insisted) no other investigation or anything. The gas smell has reduced but it still is present and not normal and all the dealership say is to keep an eye on it. They also say they have never heard of this issue (try Subaru Ascent forums and you will find this issue mentioned!). 2) The ‘Weather and traffic’ button on the Sirius XM satellite radio does not work. I called Sirius many times and they could not fix the problem, said it is a chip issue for the dealership to fix. This dealership told me they cannot do any fixes This dealership just consistently fobs issues off, uses bandaid’s for serious issues and does not address the route cause. They seem like they can’t be bothered once they get your money through a sale. 3) Drivers side mirror was faulty and not fully adjustable on delivery. Also the incorrect roof bars were installed, My wife wanted to buy a Subaru in the future, we will not be using this place! Use this dealership at your own risk!

My husband and I went to Pot Coquitlam Subaru dealership looking for a Honda CRV ., the moment we entered the lot till we left with our car the service was outstanding . Even one from the receptionist (Sam to our product advisor Sebastian to Cam the financial manager, Sheldon the other financial manager , very one at this location was amazing. they dropped off our rental car at the airport which helped us tremendously as we were there from the kootenays. I strongly recommend any one looking to buy a vehicle please check this guys out. They are amazing . thank you so much for all your help.

My girlfriend and I had a great experience testing out the Crosstrek and Forester Sport at Subaru Coquitlam. Cera, David and Cam were very instrumental in helping us buy our first vehicle. They were friendly and knowledgeable, helped us pick out a great crossover and get a great deal on it as well. Prior to purchasing the Forester, we had test drove the 2019 Rav4, 2018 Rav4, 2019 Escape, 2015 Escape, 2019 Hyundai Tucson, and 2019 CRV. None of those came close to what the Forester offered in terms of overall package including purchase price, fuel efficiency, cargo capacity, and capability on road and off. If you're looking to buy a crossover, head over to Subaru Coquitlam!

I went to this Subaru Auto dealer in Port Coquitlam for the first time car service.today. The Service Advisor , Arthur Chan, He is very knowledgable with patience to my different concerns. He did an excellent job. I really appreciate his patience in customer service. Well done :))

Jeanne made my experience wonderful. She made me feel more like a friend than a customer. She remembered me every time I walked on the lot and answered all my questions with patience and addressed all of my questions right away. The dealership demonstrated that they were willing to work with me through the process.

I have bought 7 cars in my life and often times, car dealerships and car dealers make the experience tougher than it has to be but this was not one of those times. Hands down the best car buying experience I have ever had. KUDOS to Jeanne Mok and Cam Henderson...they have changed the way I look at car buying. If you need a new car, a new kidney, a new anything (well, maybe not a kidney) then, ask for Jeanne and Cam at Jim Pattison Subaru.

We had been looking for a reliable used car for our son. Scott was so helpful but not pushy. It was a pleasure dealing with him. We had a issue with the car right after our purchase and the service department was excellent in getting us in right away and resolving the issue without charging us. We feel comfortable knowing that this dealership stands behind their warranty. Thank you to Brooke for helping us find an extended warrant at a reasonable price. We highly recommend Scott and Jim Pattison Subaru for their excellent service.

Scott McVey is very good guy . My husband and I are very happy with our first time visited . We brought our son first car and he loves it . Awesome job .