Yesterday I had the pleasure of dealing with Morgan Chang in the service department when I took my Outback in for its 20,000 Km service. Morgan very patiently explained why all the checks were necessary & was ever so helpful. He also had the service technician, Dan Copp, come to explain everything to me, which I appreciated. My car was ready on time, all washed, vacuumed & clean as a whistle. Thank you, Morgan, for your excellent customer relations.