It was my Dad and I's first time visiting a Subaru dealership in the North Shore and we are pleased to have Arthur provide us the information and service we need. Arthur was very kind, respectful, patient and passionate in his role. We test drove a pre owned impreza that I had looked online and had my heart set on to, but when we reviewed the report, my Dad and I weren't pleased to see the history of accidents/collision this car previously had.
When Arthur mentioned another available pre owned impreza, which he mentioned is the top line vehicle in 2013, has winter tires, rear view camera, navigation system and leather seats, my Dad and I were completely sold with this impreza. If Arthur hadn't mentioned about this impreza, we would've missed this great opportunity of a car. Talk about going above and beyond with product service, I am glad Arthur was able to provide the excellent customer service we both needed.
Lastly, I also want to comment on Victoria Lee with her expertise and knowledge in helping me understand the financing of the vehicle. I was going through a tough time with my recent car accident and my car being written off, and her positive attitude during the process helped me feel reassured and welcomed in the Subaru family.
A big heartfelt thank you to these two! If any one is looking for either a new or pre-own vehicle, my Dad and I recommend Arthur and Victoria as finance and product advisors to seek out to :)