Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Great Service, Friendly Staff, Vehicle was ready on time.... - Jeff
Great Service, Friendly Staff, Vehicle was ready on time. The check in and check out process was smooth and efficient. No waiting. Overall the experience was great!
If I could leave a zero star I would. As soon as you... - MVNurse
If I could leave a zero star I would. As soon as you drive off the lot, you will receive zero help. Experience buying a vehicle and them taking your money is great; after that you’re on your own.
I bought a vehicle that was a new trade in and not yet service or inspected by the shop. I was assured when I would bring in the vehicle for its inspection, everything would be fixed to make it perfect. Long story short, I am now told I am responsible to replace warped routers and breaks for a vehicle that I bought less than 2 months ago. Even though I mentioned to the service department about some signs that the routers were starting to go on that inspection service appointment. I would never have bought the vehicle if I knew about the breaks and routers.
The dealership told me it’s legal to sell a vehicle with 50% breaks; while other dealerships tell me that’s only allowed if the dealership knew from the beginning the state of the breaks (meaning it went through their garage etc. Which it didn’t).
I was also told that my service/oil changes would be free because I am a frontline healthcare worker. They failed to mention that the promotion was ending 2 weeks after I bought the vehicle.
I made two service appointments regarding my concerns, given the run around for two weeks only to be told it’s my driving and my responsibility, and I’m pretty sure they wouldn’t be given this treatment if I was male.
This dealership is terrible and unprofessional. They don’t care about the customers, only taking your money. Would not recommend going to Maple Ridge Chrysler; there are many other places that are better! I will not be bringing my Jeep back there for anything.
Good and friendly service and staff. Excellent... - Savreet kaur
Good and friendly service and staff. Excellent place....comfortable. Staff is very comfortable at connecting with everyone and explains everything thoroughly. Gives clear views about our questions
Apart from the parts being severely overpriced, the Parts... - jb
Apart from the parts being severely overpriced, the Parts department will find any excuse not to allow you to return a part. I needed to replace the weather-stripping that seals the top of the cowl to the bottom of the windshield. I explained what I needed and they found the part number and ordered the part. When I went to pick up the new weather-stripping I noticed it was different from the old weather-stripping. I expressed that I was concerned that is was the wrong part. The sales rep assured me that I could return the part if needed.
Sure enough the part did not fit properly. So I decided to replace the entire cowl since the new cowl comes with weather-stripping installed. Sure enough, the weather-stripping on the new cowl was the same as the weather-stripping on the old cowl. When I went to return the original weather-stripping I bought they refused to allow me to return it, because I did not have the plastic bag the part was shipped in. This it like Amazon saying you can't return an item because you don't have the cardboard box the item was shipped in. They said they needed the bag because it had the part number on it, but the part number is on their system as well as on the invoice that I provided. I explained that they sold me the wrong part and tried to show them a photo of the different weather-stripping that comes with the new cowl but sales rep refused to even look at the photo and had no interest in taking any responsibility for selling the wrong part. I found the service rep to be rude and condescending and intent on finding any reason to refuse the return.
Worst. Delearship. Ever. Horrible horrible service... - Max
Worst. Delearship. Ever. Horrible horrible service department. Jason Pulay is the worst person to deal with. He is a service manager and he doesn't give a single crap about you or your car. Does not man up to anything and when is faced with a clear proof does not care about customers at all. You know this things called customer service and customer satisfaction, he has no idea what that is. They damaged by car twice in the same except place and when I prevented a third exactly same damage and pointed it out to Jason Pulay he did not give a single crap and kept saying he does not believe the damage is done at his delearship. Freaking laughable. And if you think you are covered or can do anything about, well think again. I talked to ICBC and they can't do squat. You have to have a video or some kind of concrete evidence of them doing damage to your car. Which is cute, cus how the xxxx you going to have that? When they take your car to the back they can do anything to it. Anything at all and they can just say "It was like this when you dropped off" that's it. And you cannot do anything at all. They open doors into cars, they damage scratch wheels, they charge you for new part when it does not fix the problem. Why the xxxx did I pay $500 for this replacement new part if the problem is still there???!!!! Strongly strongly suggesting to avoid this delearship at all cost. And if you cannot, take pictures of every single part of you car including the inside and specifically door edges and doors. But if you are dealing with them you could not ask for a worst service. If you think it's a one time thing, it is not. I have bough 2 cars from them and tried working with these people for last 4 years. I clearly should have switched way earlier. Tried to be loyal. They don't deserve that even for a second.
Awesome Service Department - hiroanz
The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.
Amazing experience - Danielle123
I had an excellent experience with Langley Fiat and would recommend it to anyone looking for a reliable, affordable vehicle or any vehicle repair work. The dealership went above and beyond to ensure customer service and transparency were their number one priorities. The representatives are friendly, knowledgeable, and do not attempt to pressure you into impulse purchases.
The level of professionalism and courtesy were incomparable with other dealerships and employees strive to ensure customers leave satisfied and happy with the service they have received. It was definitely a positive experience!