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Helpful and thorough service - Jimmyboy
On a recent trip our vehicle developed a problem. The dealership made space for us and the analysis of the problem was thorough and complete. We couldn’t be happier with the service we received.
Absolutely awsome - Car
Bill was absolutely awesome. Bill listened to everything I said and helped me find exactly what I was looking for. My boys are so happy with the new vehicle's red color. Thanks again Bill and Grande Prairie Subaru. Both the sales manager Jim and the finance manager Tim were very helpful. We will be coming back to here for are next purchase.
Always the Best - Brandy
Five stars for Tariq Bhatti. I was so happy with the service at this dealership after buying a car from them a couple of years ago. I returned to trade the first car in and now have a 2019 Outback that drives beautifully. It was exceptional in the unexpected snow. I will always return to Tariq, the best sales professional that I have ever dealt with.
Top Reviewed Specialists At This Dealership
poor service department and techs - A.J.
very disappointed in the service department, girlfriend took her crosstrek in to get the h.i.d. bulb replaced, but i pulled the bulb out before because it was not working and she was booked in for the brake lamp switch recall thinking they may as well do it while she was there. She received a call saying that the housing for the bulb was broke which, it wasn't when i had looked at it. They offered to replace the headlight for an extremely high price and when she declined, they 'put it back together' and she took it home. She ordered a headlight assembly online and we have started to replace it. We found that the back of the bulb housing is broken and the connector for the bulb very gently placed in to the housing, which is extremely dangerous. They never put the bulb back in when they said they did.
This is not the first time they tried to pull something over her head taking advantage of someone not mechanically inclined is pitiful and disgusting. She took her car in for the valve spring recall. They then later called her to tell her that several seals were leaking inside the timing cover and wanted again another extremely high price to fix, me having been a mechanic for several years and having friends that are well known mechanics i contacted them to see what their thoughts were. They said everything that had been quoted to remove had to be removed to do the recall, which meant they were paid to do the job anyway and then expected her to pay for it again. I am extremely disgusted in how they handle their business and will never set foot in there again.
Subaru’s finest - domczar
Knowledgeable and friendly staff. Lots of inventory for all models. A pleasure to deal with.
Rally Subaru is a place I would recommend to my friends and family. A++
I had the 100,000 km checkup done in late June 2019., The... - CWP
I had the 100,000 km checkup done in late June 2019., The shuttle driver left me high and dry at the end of the day and forgot to pick me up after several calls earlier in the afternon to remind them. They got my money for the services but i didn't get an official apology for yhe bad customer service. Come on, Centaur yoy can do better!
Fantastic, Friendly, and they know their stuff! - Love My Suby!
I have given an excellent rating, because that is how I feel when I am there. The people are friendly, they are professional and helpful, and the product is top notch. It basically sells itself! I love driving a subaru and wouldn't want anything else! For the winters, the gravel, and fuel economy, I highly recommend subaru, and subaru city has done a fantastic job keeping me safe on the roads!