Rally Subaru

I was having some issues finding some powers for my older Subaru. After calling Rally Subaru and sparking to Doug I had all my issues resolved. Doug went above and beyond beyond to help me. It’s so refreshin Subaru. After calling Rally Subaru and sparking to Doug I had all my issues resolved. Doug went above and beyond beyond to help me. It’s so refreshing to see this type of customer service still exists today. 6/5 Stars is more appropriate. Thanks Doug again. The customer service you offer is a rarity these days. More

The lying. They told me I'd get extended crossbars on my car. I didn't. I left a message with the dealership receptionist saying I'd gotten the wrong crossbars They told me I'd get extended crossbars on my car. I didn't. I left a message with the dealership receptionist saying I'd gotten the wrong crossbars and they did not call me back. They did, however, send me an email two weeks later offering a referral bonus, so that was important enough for them to reach out. Meanwhile, I'd learned that my car wouldn't take the kind of crossbars they'd sworn I'd get. But what do they care about that? Lie, make the sale and move on. They also told me I'd get one key fob replacement per year with this car, for the first three years. Well, I happened to lose a key a month after purchase so I was sure glad I had that. Except, no I don't. Another lie (and three people heard it, so I'm not imagining things.) All they care about is the sale, after which you're ghosted and they refuse the things they offer. The sales guy did offer to "make it right" about the crossbars after I told him they were the wrong bars, but he did it at the end of a scolding email where he said he didn't know they were the wrong bars because I didn't tell him (again, I left a message with the receptionist and heard her typing it in, so I very much doubt this story) and then complained because "I called you once and you said "why are you calling?" The reason on that was, I'd told him I didn't like phone calls and preferred email unless it was urgent and he ignored what I said--should have taken that for the red flag it was. So, yeah, he didn't get back to me about the crossbars until I called him out for ghosting me for weeks, then scolded me for two paragraphs before grudgingly offering to "make it right"... though I don't see how when the crossbars I wanted wouldn't work. I even said in his office, "If you can't do the extended, I'll get after market" and he said, "No, you're not going after market!" Believe me, now I'll be going after market for EVERYTHING my car needs, and I sure won't be dealing with Rally Subaru. By the way, they forced me to sit through a twenty minute speech on their extended warranties after I repeatedly said I didn't want them, as if I'd gone to a time share sales pitch in Florida. Sure glad I held my ground in the fact of that barrage, because I have no doubt my warranty coverage would be no different from the supposed key fob replacements or extended crossbars. Vapour. More

AMAZING STORE WITH GREAT SALES TEAM AND PEOPLE . CROSSTREK AND FORESTER THE BEST SUVS. WILL COME BACK FOR FUTURES SERVICES HERE CROSSTREK AND FORESTER THE BEST SUVS. WILL COME BACK FOR FUTURES SERVICES HERE More

Ashton was an eager and helpful salesperson when purchasing my used vehicle, along with Rami and the rest of the team who had my back for the rest of the process. I thank them all. purchasing my used vehicle, along with Rami and the rest of the team who had my back for the rest of the process. I thank them all. More

Got a Hybrid Crosstrek. What a fun ride. Igor is a very good professional no pressure salesman. I would recommend the dealership and the salesman. What a fun ride. Igor is a very good professional no pressure salesman. I would recommend the dealership and the salesman. More

Excellent service provided by Rami Jamal-General Sales Manager and Kabir Sidhu-Product Advisor. We were waiting for our car about 6-7 months. But it is worth it. We are very pleased with our car: 2024 Manager and Kabir Sidhu-Product Advisor. We were waiting for our car about 6-7 months. But it is worth it. We are very pleased with our car: 2024 Subaru Outback Premium XT Wagon. We recommend this dealership to every one who wants a professional and honest service. More

I LOVE my Subaru Forester, what a bolide. .. Thank you Scott for a great experience with even better result. .. Thank you Scott for a great experience with even better result. More

An online vehicle purchase can be daunting. Tristen and Rami were there to answer all my questions and ensure I got a fair deal. My Outback was delivered to my doorstep…. no stress, no hassle Tristen and Rami were there to answer all my questions and ensure I got a fair deal. My Outback was delivered to my doorstep…. no stress, no hassle. Honestly haven’t had such good customer service in a long time. Loving the Outback too…! More

We took our car in for service and some things went wrong while they were working on the car and we couldn’t get our car back as promised the same day,although at first we were upset Ryan and Austin took gre while they were working on the car and we couldn’t get our car back as promised the same day,although at first we were upset Ryan and Austin took great care of us and made sure we were completely satisfied. We ended up having to stay an extra night in the city as we were from out of town and they took care of the hotel. Definitely made things right and we will be back after such great service ! 10/10 for sure !!!! More

Rami is a great gentleman, who did good things for us throughout the purchasing process. Thanks for the professional team. throughout the purchasing process. Thanks for the professional team. More