"Xerxes is always friendly and helpful, he makes you feel..."
Xerxes is always friendly and helpful, he makes you feel confident in your purchase with his knowledge. He listens to what you want and need. This is the fourth car we have bought from Rally Subaru so that says something! He makes himself available to what works with our schedule. We know he is there for us long after the purchase of our car to address any concerns we may have.
"Very friendly and helpful guys.... it’s been fun and nice..."
Very friendly and helpful guys.... it’s been fun and nice to talk too.. they are good salesmen and very detail in explaining things to us.. thank you Xerxes and rio for a very good assistance to us.. it’s a wonderful experience
"Kaz was wonderful as was Rio and Reed. No high pressure..."
Kaz was wonderful as was Rio and Reed. No high pressure sales took their time and explained everything in detail. From the test ride to the final sales they were all about my needs and found exactly what I wanted
One star is to high a rating. 2013 Subaru Crosstrek. Lost class action suits in USA and Quebec. Same problem with oil consumption through Rally Subaru. They will not stand behind the product but are stalling until the warranty expires. Subaru Canada and Rally Subaru each say that the other must give authorization, bureaucracy to the max. Now 60,000 plus boxter engines in all new models have potential problems. Great service and a great product was in the past - hopefully they will recover. In the meantime I have the worst car of my lifetime.
"Dealership’s service met expectations. Nothing I can say..."
Dealership’s service met expectations. Nothing I can say that wasn’t good, or nothing I can say that blew my mind positively. I purchased a used Toyota at a Subaru dealership so not at the features were explained, which is acceptable as the sales reps are trained on Subaru vehicles. I did my own research on the vehicles features. I do feel the negotiation process could have went better. Dealership decided not to counter my second offer until I called back 5 days later. Sale could have happened sooner then it did. All around good experience.