I spoke with Ryan King at Scott Subaru, this fine man did not pressure or rush me nor hit with any tactical sales!
I told him of my experience that I had from the two Subaru dealerships in Edmonton and my visit to potential buy a vehicle. I received smiles, No one stopped to see If I needed any assistance.
They were to busy in their regular routine to just let me know they would be right with me or ask if you see something interesting that they can tell me more about about 2019 or 2020 models.
Final after more then 20 minutes, I searched for someone to talk with! The individual was talking to me how pretty it is! I told the sales individual I was not there to talk about pretty, I was there to discuss about safety improved standards, new up grades, under the hood.
Funny enough I brought my first vehicle at City Subaru took it in for service after a year and they lost my keys! They needed to replace new locks for the vehicle and house locks and complained to me why would you put your house keys on the same key, I told them I did not know you were going to lose them!! Rally was telling me to get a service done $ 1500. and City Subaru told me no that I did not need it done. Had it checked by another mechanic he said you do not need to.
City and Rally are over priced with average service.
I came to Scott in Red Deer to get the service that Edmonton could not provide.
Ryan King was up front, took my interests with respect and discussed all and added values to the conversation and my decision making.
Ryan when out of his way, to come to pick my husband and I up due to the MVA, even said he would make sure if they did not have the vehicle in stock , he would assist us in making our getting around easy.
Carmen was attentive to our concerns, questions and at no time made us feel uneasy about the major decisions to buy with Scott Group.
Simple Wow service from start to finish and beyond. We will be back and are telling all our friends of the unique special customer care and beyond required customer service.
Thank you Ryan and Carmen,
Scott Subaru was very wise in hiring such exceptional talented people.
If you are buying a Subaru vehicle this is the only place to buy is Scott Subaru!!!
Thanks Ryan and Carmen, we will stop in and say hi soon😊