I purchased my car in 2015. I waited to write this review because I wanted the “shiny” to wear off the new car and I wanted to see what service would be like when dealing with Scott Subaru. Let me start by saying I drive 146 km one way to have my vehicle serviced. I contacted Ernesto Flores, sales floor manager, after not being satisfied with my local dealership. What can I say about Ernesto Flores? I would say that Ernesto was the most professional and respectful (to women, because lots are not) salesperson I have ever met. I found Ernesto to be honest, polite, punctual, knowledgeable, and extremely professional, Purchasing my Subaru Outback was a stress free, smooth, joyful experience, thanks to Ernesto. Every 6 months or so I go on my little road trip to Red Deer and touch base with the gang at Scott, get my vehicle serviced and come home happy. The last time I visited Scott Subaru, Ernesto Flores came in, on his day off, to make sure I was happy and that things were going well for me. I feel it’s the people at Scott Subaru that makes them so successful. It’s that consistent, familiar face, professional contact that keeps people coming back. This is my first Subaru and I just absolutely love my Outback! I will Always drive a Subaru, always, and I will always deal with Scott Subaru and Ernesto Flores.