Ralph and Rob were amazing - no pressure, very genuine and made process easy, FUN and transparent. I visited the other subaru dealership in town and was unahppy with the service. I went to Centaur and they were so friendly and helpful amd I bought a new Crosstrek. As far as after market add ons go, Rob was very honest on what he recommended and what I didnt need (including insurance coverage recommendations). Ralph was so patient at explaining the different trims and on what suited my needs. They weren't trying to convince me nor pressure me - i felt like i was car shopping with my friend. 100% recommend!