Centaur Subaru

I had the 100,000 km checkup done in late June 2019., The shuttle driver left me high and dry at the end of the day and forgot to pick me up after several calls earlier in the afternon to remind them. They got my money for the services but i didn't get an official apology for yhe bad customer service. Come on, Centaur yoy can do better!

Excellent service with the 2 Sales Reps and Business Manager. Helped, explained and answered our questions. Spent time going over vehicle, didn’t feel pressured. We spent over 2 wks in talks with them and every time they were very cordial and professional.

I jave never had a problem here, from buying -no hard sales to repairs. This is a small family owned place and everyone cares that you have a good experience. Today when dropping off my vehicle I realized I firgot to renew my registration. Came back early to pick up the paperwork and the service centre rep got my paperwork (the service was not yet finished), my newest insurance card was not in it, offerred to have my insurance company email the card and print it off and also had the service shuttle take me to the registry. I was prepared to have the insurance faxed to the registry and take a taxi or walk. They did not need to go out of their way like that. Really appreciate all the help for making my hectic day a little less stressful. When I returned the servuce rep also went to check on my car knowing I have an appointment to get to. Thats great service!

Centaur Subaru were awesome. So professional and polite. Had had another appointment scheduled later in the afternoon. They were more than accommodating in getting my car serviced promptly so I could meet my next appointment without being late. I was very impressed and pleased.

Took my 2010 Subaru Forester to Centaur for 96,000 km service. Vehicle was ready earlier than expected, and they performed an airbag recall service as well that was not part of the originally scheduled work. No negatives to report for this visit.

The service dept said it would take 30 minutes to repair and 30 minutes later it was done. Very impressive and happy that I did not have waste the day waiting for my car to be fixed

They were fantastic from the moment we walked in, the whole team did a great job in explaining the car and then the process, and ever since we got the car they've followed up with us which is very appreciated

This was our first purchase of a Subaru and a very positive experience at Centaur. Alex was a very knowledgeable sales representative expertly explaining the car’s features and Rob exhibited great efficiency in dealing with the finances.

Repairs were to be completed on 3 hrs. Done in 2 hrs 50 min. Service Advisor was friendly and very proficient. While I was in the service areaI witnessed two incidents that were handled by the Service Manager. Very professional. He protected the business’s good name while at the same time taking care of the client. It is tough handling customers sometimes, but this fellow was great. Other managers could learn from this manager.

I made my booking appointment for recall service for my Subaru brake light. I was on time and asked to call when service done. The call came in within one and half hour. All is well and appreciated. Thanks for friendly service.