7 Alberta Subaru Dealers

No issues with the service. - Julievandeligt31

No issues with the service. One thing I will say for corporate side of Subaru, which the dealer ship doesn’t seem to have control of is these surveys that we “must” do is rather annoying for myself , I think it should be more mindful of the customer, if I was not a fan of Subaru I wouldn’t support them. Lastly another corporate thing is I am not a big fan of the amount of reminders for appointments. One week before and a day prior is lots,in my opinion. Rather than multiple emails, texts and phone call reminders.

We purchased our 2025 Subaru Forester from Scott Subaru - buchholzkab

We purchased our 2025 Subaru Forester from Scott Subaru and a great experience from start to finish. Adam Choi was very professional, made suggestions that were very helpful in making our decision, and knew the vehicles from top to bottom. When we picked up the vevicle Adam went over all the important features and offered to return anytime with questions we might have. Overall an outstanding experience. Thanks Adam

I would like to thank Rally Subaru team for once again - Nitin Kapur

I would like to thank Rally Subaru team for once again making my car buying experience a memorable one. This is my second vehicle from Rally Subaru, first one was a 2024 Crosstrek (our first car in Canada you can Check out the review of Rally Subaru on the below link https://goo.gl/maps/tPDcNiNFVwBGpyeC6 ) I received a phone call from Yousef informing me of the possibility of trading in my 2024 Crosstrek for a new 2025 Crosstrek or an upgrade at reduced rates. I was pleasantly surprised, as this is unusual for leased vehicles, which typically involve stipulations. However, this offer had no conditions. I visited the dealership and was assisted once again by Tristan, who had helped me acquire my first vehicle. This time, the decision-making process took only 30 minutes, and within a day, Doug and Jordan from the finance department had approved my application for a new 2025 Forester Limited. From Yousef's initial call to the return of my old Crosstrek and the delivery of my new vehicle, the entire experience was exceptional for my family and me. We created many cherished memories with our 2024 Crosstrek (58,000 kms), which performed admirably in all weather conditions. I am confident that the Forester will surpass our expectations. I would like to express my sincere gratitude to Rami (you have an outstanding team in Alberta), Rio (your support is invaluable), Jordan (for handling all the paperwork, especially considering it was your son's first birthday), Doug (for addressing my financial questions), Yousef (your call was instrumental), and finally, Tristan (thank you for taking time on your off day to join us for delivery). The Rally Subaru team has once again demonstrated why they are the best in the city. Yousef and Tristan, your pre- and post-delivery support is unparalleled. Do not forget to check my first car review of Rally Subaru on Google Maps https://goo.gl/maps/tPDcNiNFVwBGpyeC6

We now have 2 Subaru cars, and our first was the - evikyee0613

We now have 2 Subaru cars, and our first was the Crosstrek. Mr. Piyush was incredibly helpful in getting our car as quickly as possible. He took the time to educate us about the vehicle and everything related to it. He's a great, kind, and very professional individual. Despite our lack of knowledge about cars, he patiently explained everything in detail. His knowledge and professionalism are truly fantastic. Outstanding service from Mr. Ben Zimmerman and Mr. Giovanni and Mr. Nicholas, their professionalism, knowledge, and dedication to finding the perfect vehicle were impressive. They went above and beyond to ensure I drove away in my new Subaru Ascent Touring. We're overjoyed with the exceptional service they provide, which is truly unparalleled. Mr. Ben would call us almost daily for updates or just to check in on our new car. He's been incredibly helpful throughout the entire process. As a new driver, I had many questions, and he patiently answered and explained everything I needed to know, even taking care of tasks for me, demonstrating his remarkable compassion and dedication. So glad to be assisted with these incredible staff at Subaru! God Bless You all guys and please don't ever change the way you are treating your clients excellently! You guys are incredibly amazing!!!😍 Thank you very much!🙏 Highly recommend!!!

Yes I had a bad experience with the dealership. - backcountry skier

Yes I had a bad experience with the dealership. I have waited a couple of weeks post this review so I cooled off and don’t say anything rash. In September 2024 I visited Subaru City with the hope of purchasing a new car. After some discussion I realized there were no 2024 models left and I would be purchasing a new 2025 model. I spent some time chatting and a mutually agreeable deal was worked out, I was ready to buy a car. With the options I wanted I was told the car would have to be ordered from the factory. The time line given was 4 to 6 months. I was fine with that. Both parties then signed a contract and I paid the deposit. I left happy thinking I would soon enough have a new vehicle. After 4 months had elapsed I phoned the sales person and asked if they had received any word on a delivery date. The answer was not yet. After 5 and after 6 months the process was repeated. There was still no word on the expectant car. We were about to leave for an extended holiday so I phoned again just before we left and was assured that if the car arrived when we were away it would not be sold and would be at the dealership when we returned. When we got home there was no message waiting informing me the car had arrived. So 8 months after ordering the car I phoned once more to see if there was any word on a proposed arrival date. This time I was set back a little. The word was they could not fulfil the order BUT if I came in they would see what they could do for me. A meeting was set and two days later I was sitting in the office expecting to have to take a car that was on site. Probably not to my spec but at least the model of the car I had ordered. The salesman disappeared to talk to the manager and he came back to me with a proposal that was $5000 more than the contract offer both parties had signed 8 months earlier. I explained that it was the dealership messed things up, I upheld my end of the bargain and they have to at least match the contract price but frankly I expected to have to pay less. The end of the story is I left with my deposit repaid. There was no interest added, a legal obligation when holding a deposit for any length of time. I’m not sure about this part but talking to another car salesperson I was told it is a bait and switch kind of game. First you are given a very good price, and then told the specific car would have to be ordered. Later you are informed the order cannot be fulfilled and the price has gone up so in order to get any car you will have to pay $5000 more. I will not cross the threshold of a company that treats it potential customers as described above. Not honouring a contract is very poor business practice. If you are intending to deal with Subaru City be very leery of what is proposed. Keep your head up and avoid the disappointment I have endured.

We really appreciated Brad White's honesty and "no - ekapala

We really appreciated Brad White's honesty and "no pressure" approach. He was open about delivery dates and provided all the information we needed to make an informed decision. After working with other dealerships we can honestly say that Brad and Lethbridge Subaru is the first dealership we would go back to.