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Absolutely amazing experience, Manny Martinez was... - Robert Skulsky
Absolutely amazing experience, Manny Martinez was professional, accommodating and willing to go the extra mile, just tremendous service. My purchase occurred over the Christmas holiday and despite days off, Manny was in constant communication. Well done! Faye Tunke was excellent in Finance and explained all the various options available during final purchance.
Good sales and service experience. Bought the vehicle... - Sam R
Good sales and service experience. Bought the vehicle from Jack and went with the same dealership for service though Country hills dealership has better accessibility. Mike Jennings does an awesome job with customer service. This dealership is rated one of the best in the world for customer experience. As much as I despise driving to Downtown its worth it
My husband, father and I all purchased vehicles from... - Stephanieliu2132
My husband, father and I all purchased vehicles from Mercedes Benz Heritage Valley. The service that we have received over the years has been excellent. Last year I had problems with the GL I purchased and Doug the finance director was exceptional. He is responsive, helpful and made a very frustrating situation much better. He helped coordinate with service and figured out a solution for the vehicle. In the end I purchased another vehicle with the help of Kevin, the internet sales manager and Stephen in finance. They were both great. I highly recommend Mercedes Heritage Valley and am especially thankful to Doug for all of his help.
Nice facility; good bistro and snacks; friendly staff;... - mr Euro
Nice facility; good bistro and snacks; friendly staff; .... horrible technically service - not only that they failed to fix rattling, clunking noises but they also missed obvious things, right-before-your-eyes, missing screws and fasteners on bumper and underside cover - sloppy, careless, incompetent technically - all hats no cows ...
Customer Service /Service advisor - BechB
I Have been going to Lone Star Mercedes for a while and the customer service and the service team are the best.
Last time i visited Cheyenne Broccoli went above and beyond to accommodate my schedule, and took care of my needs, on top of that he made sure im getting the best deal on my repairs. Thank you so much you are a true professional that will do the best for your customers. Thanks for calling Mercedes Canada and getting the services i needed.