5 Alberta Mercedes Benz Dealers

What can I say? - Greg H

What can I say? In Business they say " No one will help you get what you need until you show them you care". Well Ashlee in Service, if you don't care you have me fooled. You were a joy to deal with and made me feel confident the work would be completed correctly. It took a little longer than expected.....WORTH IT! The mechanic did a great job. I thought there was a small issue and mentioned it to Ashlee, she is on it! I am happy with the service, and ecstatic with Ashlee. How did I get so lucky, because usually I am not. Thank you Ashlee! Keep doing what you do! Stay optimistic, professional, brilliant and....you. Greg H.

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Nicholle as always, is professional, friendly, attentive - Tjpenic

Nicholle as always, is professional, friendly, attentive to detail and willing to go that extra mile to ensure you are fully satisfied with your experience at the dealership and new vehicle…highly recommended!!!

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0 stars for rating this dealership, although it will only - Dank

0 stars for rating this dealership, although it will only accept a 1. Worst experience you could imagine, and this is from the top down. This was the third vehicle purchased there, and if it had not been the vehicle we wanted (and it was), we would have walked away. The sales fellow was nice, but the attrition rate for sales folks is over the top, and they have 0 support from management for customer service. Every time we purchased a vehicle there, that the sale person was not there within 3 months. We have chosen to service our vehicles at Lone Star, as the service was so bad at Country Hills. When purchasing a very high end vehicle we asked to speak to the manager of their customer service for some feedback, and were declined. Instead the manager asked for questions, and came back with nothing. Sorry, I would normally look at balancing any rating, but cannot come up with anything positive about the dealership. Thank you Mercedes for a beautiful vehicle, just not the dealership.

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Had my suv in for a service today. - Kscheiris

Had my suv in for a service today. Brittany was prompt and gave me a heads up on pricing before I left. Frank took me back home and picked me up, was a pleasant experience with him I enjoyed our conversation. My service was done in a convenient time and I was always kept in the loop!

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Could not be happier with the superb service I - KMellon

Could not be happier with the superb service I consistently receive from Justin Edgar. He always provides me with professional and outstanding customer service every single time. Very helpful and knowledgeable. I would highly recommend this dealership and especially refer anyone looking for a vehicle to speak with Justin to see how he or his team can assist you. He truly goes above and beyond to make sure my experience is a positive one.

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