Zender Ford

Thank you Zender Ford This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales approach. Neither he or anyone in the dealership pressured me at anytime. I recommend all my friends to Zender and I will return there again when I buy my next vehicle!! More

Purchasing a 2016 F 150 I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple diffe I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple different trucks, that meet our wish list. likes about the dealer Clean,friendly, lots of trucks on there lot! Things I feel the dealer can improve on. (All dealership in general.) Have taxes and fees in the price. Don't play any games on pricing,give the best price they can offer right off the hop Tell you every thing they include in the sales. I wish they tell you what they offer IE before you buy we offer an elite package then explain it ask if you want it or not, ok ext. Overall a good experience. More

Worst service ive ever recieved. After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut an After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut and programmed. Then when speaking with the service manager terry he has a bunch of excusses instead of solutions of why my service was bad. Dont visit this shop for sales or service. Trust me you will be dissapointed. I will be driving 3x as far now to get my truck serviced and glad to do so not to visit zender again. More

Not good Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they sa Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they said they need both keys. A half hour drive home, pick up the good key, a half hour drive back to drop key off,WHY did you not tell us to bring both keys on any of the voice mails?? They call and say it will be $531.70 for a new key,no thanks. Go to pick up the truck and they want $170.00 for diagnostics, just to repeat MY words,,,,, I need a key, they got it ALL wrong, key is not $531.70, that price was with the diagnostics that WE did for them,,,,,,,,,,I NEED A KEY, good luck with them, you will have to do part of their job for them AND pay them for that. More

Love my new truck! Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into h Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into her work and made sure that I received the best service and got me the right truck. I will return the next time I need a new vehicle and plan to bring my friends and family too. F150 Eco boost is such a great truck and used to be a chev girl but now love my Fords! Go see Diane if you want great non pushy service. She will go out of her way to find you what you want. More

Great buying experience! Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome t Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome to deal with. Everything from the beginning to end was a pleasurable experience. No hassles, no drawn out negotiations, just great timely sales and service. Finance department was also a breeze, very well organized and friendly! This is definitely a place we will buy from again and have no hesitations recommending it to friends and family. More

Breath of fresh air! Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely i Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely in love with! Dealing with Dale was completely different than most car buying experiences and I highly recommend him to friends and family. My friends have already purchase an F150 also from Dale and share the same sentiments. Peter MacDonell handled our financing and again was a delight to work with. This was my first lease and Peter took the time to explain everything in as much detail as I needed. There were no surprises and the process was fast and smooth. I highly recommend Peter to help with your financing needs! Chad Zender has been a pleasure to deal with. He has great customer service and I can appreciate that he has a finger on the pulse of the Spruce Grove community both online and off. He exceeded our expectations going over and above what was necessary. These are only three examples of extraordinary staff that will help make your buying experience truly memorable. I look forward to dealing with everyone again on my next purchase! I would highly recommend working with the entire Zender team. ***** More

Great customer service! Very friendly and incredibly helpful. Overall, was a great experience buying my first vehicle. From the moment I walked in the door I was greeted im Very friendly and incredibly helpful. Overall, was a great experience buying my first vehicle. From the moment I walked in the door I was greeted immediately with smiles. Everyone involved made me feel at ease and made sure I was taken care of. Thank you Zender Ford and Thank you Dale Burak! I love my new F-150!! More

Wonderful Experience We went to the dealership to look at a Ford Edge after we had been to another dealer looking at a different vehicle all together. The salesman Ashton We went to the dealership to look at a Ford Edge after we had been to another dealer looking at a different vehicle all together. The salesman Ashton was outside and ready to help us in every way possible. He even watched our 2 year old son so we could look at vehicles and make some decisions!! Our son loved hanging out in the "Big Truck" in the show room eating popcorn while mom and dad shopped! So Thank You for this Ashton you went above and beyond! He introduced us to Brandon the New Car Manager and he also was excellent! Everyone made us feel welcome and we didn't feel pressure at all! They let us take a vehicle out with our son to be able to get a better feel for the vehicle and see how it drove. We decided to purchase the vehicle and it was delivered to us the next day! Ashton was on his day off and he came in to make sure everything went as planned. We couldn't have asked for better customer service and overall this dealership is the best one we have been to! We will be reccomending Zender Ford to all of our friends and family! Thank you again for the amazing customer service you all went above and beyond what was expected!! More

Great experience The people are friendly except the secretary. The place is very clean, the give free popcorn, coffee and hot chocolate. The dealers are very patient The people are friendly except the secretary. The place is very clean, the give free popcorn, coffee and hot chocolate. The dealers are very patient More