Terry Donahue

Very quick to do test ride sal in finance and good service for any repairs service for any repairs More

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Great sales and service I have bought my last 4 vehicles at Zender and the experience every time has been great. The service department has been outstanding as they realize m I have bought my last 4 vehicles at Zender and the experience every time has been great. The service department has been outstanding as they realize my vehicles are my job and downtime has to be a minimum and they have kept it that way More

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Very Unsatisfactory DO NOT SHOP HERE! DO NOT BUY YOUR VEHICLE HERE! Their mechanics are nothing but ignorant xxxxxx who are EXTREMELY RUDE to their clients! I will never DO NOT SHOP HERE! DO NOT BUY YOUR VEHICLE HERE! Their mechanics are nothing but ignorant xxxxxx who are EXTREMELY RUDE to their clients! I will never buy another vehicle from this dealership! I have nothing but bad things to say about this place.... You want to keep your business Zender Ford how about you fire all of your mechanics! They don't honor their warranty, they sold me a vehicle without motor mounts, and they tell you to leave if you don't like the service. Fine be me but I'll make sure the world knows about the xxxxty service. More

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Above and beyond customer expectation! I am absolutely stunned that there are people in this industry who truly care about an individual as much or more than a fleet account. I had the oppo I am absolutely stunned that there are people in this industry who truly care about an individual as much or more than a fleet account. I had the opportunity to deal with Terry Donahue about an repeat issue with my Fusion, no fault of their's, but one of those things. I was just a couple weeks over warranty and met with Terry to try to resolve the issue amicably, but Terry went beyond my expectations and resolved the issue for me. Thank you Terry, the staff, and Zender Ford for going above and beyond. More

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Worst service ive ever recieved. After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut an After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut and programmed. Then when speaking with the service manager terry he has a bunch of excusses instead of solutions of why my service was bad. Dont visit this shop for sales or service. Trust me you will be dissapointed. I will be driving 3x as far now to get my truck serviced and glad to do so not to visit zender again. More

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Excellent Service delivered with Courtesy I found Ashton quite willing to help and made every effort to accommodate my requests. Most everyone that I met or talked to during my truck purchase I found Ashton quite willing to help and made every effort to accommodate my requests. Most everyone that I met or talked to during my truck purchase process was friendly and helpful. They seem to be committed employees that work well together. More

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New motor ordered Dec 23/15 Called about ordering a new Motor for 350 Ford Welding truck Talked to Mark Yes talk to Parts and get it ordered. About 10 days. Motor is Dec 23/15 Called about ordering a new Motor for 350 Ford Welding truck Talked to Mark Yes talk to Parts and get it ordered. About 10 days. Motor is coming from Texas. Dec 28/15 Brought truck in because they where slow could maybe pull old motor so when the new came it would be ready/ Jan/16 They had not started on it yet? Then spoke to parts it will be 10 working days. Jan 8/16 The motor is in route but not sure where it is at, at this time. Jan 15/16 It would be at the end of Jan. before it would be in. Jan 29/16 Another month from now. Feb/16 When it to the service dept. they said the end of Feb. Spoke to Ford Canada they said we have to talk to you. Feb 26/16 Called Ken he said 6 weeks Now they are saying we could get you a new one sooner put it would cost around 10,000.00 He has been renting a welding truck and welder since Jan4/16. This is unexceptable YOU HAVE TO LOOK INTO THIS. Have paid 2 months for a rental and still NO ANSWERS . The truck is still there we trusted your word it would be done. Thank You Trevor Verbeek 780 9758467 Mel Verbeek 780 9193489 email juneverb@xplornet.ca More

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Great persoal dealership My experience buying the car was excellent. Friendly and helpful in getting the car I want. The price was fair. Great home town dealership. Why buy My experience buying the car was excellent. Friendly and helpful in getting the car I want. The price was fair. Great home town dealership. Why buy in Edmonton. Go to Zender Ford. Service, friendness and they support Spruce Grove and the surrounding area. More

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Zender Ford excellent service is back! With the new show room and service centre Zendar has returned to being a premier dealership to shop at. Ashton Choufi looked after all my needs and fo With the new show room and service centre Zendar has returned to being a premier dealership to shop at. Ashton Choufi looked after all my needs and found the exact F150 platinum I was looking for at the best price. We were dealing with 5 other dealers and they ere unable to locate the exact vehicle. Ashton found it and had it at Zender in days. The icing on the cake was the price he was able to give us and a few perks he threw in. I would recommend Zender to anyone looking for a vehicle. More

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Awesome hard working staff! So much good to say but will sum it up. Are you looking for great service after sales? Are you a Ford fan? Are you looking for a dealer who cares and So much good to say but will sum it up. Are you looking for great service after sales? Are you a Ford fan? Are you looking for a dealer who cares and wants you 100% satisfied? Then this is the place. From the sales department to the finance department to the service department, all levels are courteous, helpful and respectful. Aside from your home the next largest purchase is yiu vehicle and let me tell you this place gets it done. Thankyou Diane, Shayne, Orlena, Vance, Rob and Terry, you have renewed my faith in dealerships and you've made me proud to drive a Ford. More

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