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Start your review of Rob Granoski.
Rob Granoski
Rob Granoski at Zender Ford
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Rob Granoski

Parts Manager

Zender Ford

99 Golden Spike Rd
Spruce Grove, AB T7X 2Y3

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4 Reviews of Rob Granoski

March 07, 2020

Dealership Rating
Employee Rating

"I have purchased many new trucks from other dealers but..."

- lmajeau

I have purchased many new trucks from other dealers but have not had the level of service that we received with Jamie. He took the time to explain everything about our new truck.

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Recommend Dealer
Yes

July 18, 2019

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"Greatest Experience: Buying a King Ranch"

- dora123

Thank you Ryan for making our purchase the best experience. Both Ben & I appreciated your honesty, your dedication & your willingness to spend time with us to help us along the way. We absolutely love our King Ranch. It is everything you said it would be and more. And yes. You are the best looking roadside assistant I know. Thanks for your 24/7 availability.

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Yes

February 26, 2016

Dealership Rating

"New motor ordered"

- unhappy truck

Dec 23/15 Called about ordering a new Motor for 350 Ford Welding truck Talked to Mark Yes talk to Parts and get it ordered. About 10 days. Motor is coming from Texas. Dec 28/15 Brought truck in because they where slow could maybe pull old motor so when the new came it would be ready/ Jan/16 They had not started on it yet? Then spoke to parts it will be 10 working days. Jan 8/16 The motor is in route but not sure where it is at, at this time. Jan 15/16 It would be at the end of Jan. before it would be in. Jan 29/16 Another month from now. Feb/16 When it to the service dept. they said the end of Feb. Spoke to Ford Canada they said we have to talk to you. Feb 26/16 Called Ken he said 6 weeks Now they are saying we could get you a new one sooner put it would cost around 10,000.00 He has been renting a welding truck and welder since Jan4/16. This is unexceptable YOU HAVE TO LOOK INTO THIS. Have paid 2 months for a rental and still NO ANSWERS . The truck is still there we trusted your word it would be done. Thank You Trevor Verbeek 780 9758467 Mel Verbeek 780 9193489 email juneverb@xplornet.ca

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Recommend Dealer
No
Mar 02, 2016

Zender Ford responded

Thank you Trevor & Mel for the feedback. Terry Donahue, Service Manager, gave you a call on Monday and we've also talked to our Parts department to make sure this is a priority. We're trying our best to get these parts here as fast as we can.

July 19, 2015

Dealership Rating

"Awesome hard working staff!"

- Mike Philbrick

So much good to say but will sum it up. Are you looking for great service after sales? Are you a Ford fan? Are you looking for a dealer who cares and wants you 100% satisfied? Then this is the place. From the sales department to the finance department to the service department, all levels are courteous, helpful and respectful. Aside from your home the next largest purchase is yiu vehicle and let me tell you this place gets it done. Thankyou Diane, Shayne, Orlena, Vance, Rob and Terry, you have renewed my faith in dealerships and you've made me proud to drive a Ford.

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Recommend Dealer
Yes
Jul 20, 2015

Zender Ford responded

Thank you for taking the time to let us know about your experience and for the recommendation! We like to make sure that the customer gets the best of service not only in the purchase of a new vehicle but also on the service and parts side of it too! Looking forward to seeing you in the future!

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