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Wheaton Honda - Service Centre

Edmonton , AB

2.4
106 Reviews

106 Reviews of Wheaton Honda - Service Centre

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August 18, 2022

We had our CRV oil changed in July, was recommended to have the brake replacement in our invoice. So we decided to proceed with that service in our next visit. Due to the supply chain issue, we have to w More

by APAU
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Roy Thomas
May 07, 2022

Yesterday, I was here to service my 2010 Honda CRV. My service advisor Gary informed me regarding the Valve cover gasket replacement and an engine bold resealing. The labour cost for resealing that bol More

by Habibur Rahman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Gary Hunt
March 02, 2022

I have a Honda Ridgeline. The radio stopped working so I took it to the Wheaton Honda dealership to get it fixed. Half an hour after I gave them the truck, the advisor came ou More

by alissalman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bernard Osana
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

Great new sales experience, disappointing service experience. Using 2 attempts, an external OEM accessory was not installed properly on my new Honda. More

by swu4you
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Jona Robleto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Wheaton Honda responded

Hi there, We are hoping to get a little more information so we can better assist you on this issue as we have no record of this in our system. Please reach out at your earliest conveinence and we will be happy to look into this with you!

November 24, 2021

There is no point in booking an appointment in the morning (I booked 9:45 am). They are just going to prioritize the walk-ins and put you at the end of the list. I had been waiting for the whole day a More

by SY
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Gary Hunt
November 13, 2021

Dropped my vehicle off for a scheduled service yesterday morning. The service advisor (who was quite friendly) called me late in the day to say they were just getting around to it because they had a lot of More

by tjbyers
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Hunt, Gary
October 26, 2021

Terrible customer service, would give a zero if possible. Closely examine your invoices or they will steal from you. I have given this dealership multiple chances to improve on very basic issues but they More

by dedrascott
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Marc Tucker
October 19, 2021

I WAS TOLD MY OIL CHANGE WOULD TAKE 1 1/2 HOURS.IT TOOK 2 1/2 HOURS. EVERY YEAR IN THE PAST THE SERVICE ADVISOR WOULD REVIEW THE BILL WITH YOU.NOT THIS YEAR.LAST YEAR I PAID $ 102 FOR A OIL CHANGE.THIS YEA More

by parkdrummer50
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jim Erikkson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Bad experience they will charge extra after estimating for shop supplies and other be ready to pay 100$ extra after estimates of manger not fre More

by Rajandhingra 2007
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bernard Osana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan kennedy, Rick Anderson
August 14, 2021

Went here with a friend for a quick service. Staff were very friendly and accommodating, I would recommend this service department to all friends and family! More

by Rstewart
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Meaghan Hallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Wheaton Honda responded

Thank you for the great review! Please give us a visit anytime you need us.

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