Wheaton Honda

Professional upfront honest explain financing/ options in detail Low key sales approach They are not affiliated with go auto !!! in detail Low key sales approach They are not affiliated with go auto !!! More

The staff was very helpful and informative. We enjoyed dealing with Phil the sales rep. We would recommend this dealership to family and friends. We enjoyed dealing with Phil the sales rep. We would recommend this dealership to family and friends. More

Worst service experience - no communication with customers, over charge for parts not changed , no shuttle or loaner offered, front desk not directing calls properly, high turnover of service adviso customers, over charge for parts not changed , no shuttle or loaner offered, front desk not directing calls properly, high turnover of service advisors and experienced technicians More

Thank you so much David, Jona & Helena for helping me find a perfect Car. I’m very happy and excited to drive my new Honda Civic 2023. find a perfect Car. I’m very happy and excited to drive my new Honda Civic 2023. More

Wheaton Honda provided excellent service, attention to my needs, and honest dealings throughout my purchase of a new Honda Pilot. The sales Team (Mikias and Cam) were very helpful in finding a vehicle that m needs, and honest dealings throughout my purchase of a new Honda Pilot. The sales Team (Mikias and Cam) were very helpful in finding a vehicle that met my needs, the Financial Manager (Yasser) was very thorough and clear with the financial requirements and extended coverages available. The vehicle was prepped with the additional accessories I requested in record time and David very helpful in quickly walking me through the basics of the vehicle operating system. Thank you Wheaton Honda for terrific service! More

We initially had a great experience with Dan and Kris. However, that has went downhill very fast. Our van had transmission issues, which they tried to fix. It had to go back on August 9, and has been ther However, that has went downhill very fast. Our van had transmission issues, which they tried to fix. It had to go back on August 9, and has been there for nearly 6 weeks. There has been 1 time in 6 weeks that they have reached out to us, and that was a small recommendation. Over the time with them: The new vehicle was not detailed, and the delivery guy said he would do it while we signed the paperwork but did not. There were twigs on the seat, mud in the back, dead bugs on the dash and raisins underneath the driver's seat. We signed 2 loaner agreements without knowing it, and were lied to about what we were signing. We only found out about the agreement when we texted them and asked for an update so we knew what vehicle to pack for a weekend trip, and got a call from the service manager that was quite rude and abrasive. We got no communication about the status of our service unless we reached out. The reps forgot to write our warranty down, and were told they could not find it even though it was in writing on our work order. Promised that the new (used) transmission would be in 10 days before it was, and it came from a different province than we were told. After letting them know, with 3 weeks notice, that we were due to have a baby on the 17th, there did not seem to be any urgency to get our vehicle back to us so that we could get home from the hospital with our whole family. Overall disappointed with the complete lack of urgency, communication and helpfulness from the team. More

Wheaton Honda made the process easy and pleasant to acquire a new ride. The entire team excelled. acquire a new ride. The entire team excelled. More