Wheaton Honda West

Very professional and straightforward to deal with. I would definitely go car shopping/selling there again. would definitely go car shopping/selling there again. More

Had a great customer experience with Gerald. Excellent service and knowledge level. I would recommend him to other friends who might be looking for a Honda vehicle. service and knowledge level. I would recommend him to other friends who might be looking for a Honda vehicle. More

Kiki was very helpful and understanding towards what we wanted. I did not have to ask for a printed quote, she just gave me the full thing in image form. She made sure we had everything we needed for the v wanted. I did not have to ask for a printed quote, she just gave me the full thing in image form. She made sure we had everything we needed for the vehicle. She was open and honest with us and never made us feel how we felt at other dealerships. Her practices were not predatory nor, annoying. She stayed an extra hour and a half, along with the manager to ensure the deal went smoothly. It was refreshing to talk to someone who understands what great customer service is! Honesty is everything to us. More

We had a great customer service experience at Honda West dealership on Monday July 26 2021. The staff was very professional, personable and we are very happy with the overall results. dealership on Monday July 26 2021. The staff was very professional, personable and we are very happy with the overall results. More

The salesman Jim was very helpful and friendly providing the required info about the car I bought. Jim is very prompt in responding to my inquiries even after the purchase, which I appreciated it so much. A the required info about the car I bought. Jim is very prompt in responding to my inquiries even after the purchase, which I appreciated it so much. Also, Peter and Cole are very professional and friendly in dealing with the financial aspect of my purchase. I don't hesitate recommending Honda West and in particular Jim and Cole to other costumers. More

I’ve had very good service for fourteen years with my Fit Upgraded and trust the service will continue Thank you Good luck with the Reno Fit Upgraded and trust the service will continue Thank you Good luck with the Reno More

Service is excellent and everything is clearly explained. My salesman was courteous and the finance manager was very helpful. When I picked up my vehicle I was shown everything needed to know about my new ve My salesman was courteous and the finance manager was very helpful. When I picked up my vehicle I was shown everything needed to know about my new vehicle. More

We were treated well and had great service from both our sales rep (Darrin) and the finance manager. Our 4th CRV, first from Honda West. sales rep (Darrin) and the finance manager. Our 4th CRV, first from Honda West. More

July 2021, I went into Honda west to take a look at a used car, fully expecting a typical cheap suit and sleazy used car experience. The salesperson Colleen was very nice, friendly and personable! She ha used car, fully expecting a typical cheap suit and sleazy used car experience. The salesperson Colleen was very nice, friendly and personable! She had the car running with AC on before we got there as it was a very hot day. She told us that car had been on the lot since April and no one had shown interest as it is a manual transmission. We took it for a test drive and loved the car. While I was poking around the car I noticed a small leak from the valve cover. When we went inside I told her about the leak and showed her. She said the shop would have a look at it. The shop found 2 other leaks but did not mention the valve cover leak. I took the car to an independent shop and he confirmed 2 other leaks and a valve cover leak. To repair would be around $600. I returned to Honda West and since my salesperson was not working I went in to talk to the Used car Manager to make a deal. This is where the typical used car sales began. St*** has all the hallmarks of the typical used car salesperson. I went in with my paperwork from my inspection and we discussed issues with the car. The car had recently been lowered in price by $600 since my first visit. I offered a reasonable price to take the car AND fix it myself. St*** refused and said they do not haggle and the listed price is the price. After more discussion St*** told me that he will send the car to auction before selling it to me at that price. I left since I could tell he is not a person that is there to help and i could tell he thought I was wasting his time. Overall, the staff at Honda West is very friendly and go out of their way to get you in a car. It's a shame that a sale of a car sitting on a lot for 4 months, that would sell for a decent price, was ruined by someone who has a superiority complex. More

Fantastic dealership. Amazing sales lady Kiki!! Would recommend anyone to Honda West.Love my new set of wheels. Thank You once again very awesome lots of love. recommend anyone to Honda West.Love my new set of wheels. Thank You once again very awesome lots of love. More