Turpin Kia

I had an excellent experience at Turpin KIA. They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years of car buying. Mike Peters was extremely good to deal with, as he is a totally honest, direct, clear, knowledgeable (experienced) and personable car salesman. I honestly haven't ever dealt with anyone better. He was a pleasure to work with, from start to finish. Also a pleasure to work with was the sales and finance manager, Andre Smith. He was also extremely easy to deal with, very clear and very honest, helpful and straightforward, just like Mike. Together, Mike and Andre were able to quickly locate and deliver the exact vehicle we were looking for in 4 weeks. Absolutely amazing work on their part! In the spring I had been told by KIA Donnelly in Kanata and Hunt Club KIA in Nepean/ Ottawa that it might be possible to order and receive a KIA in 9 or possibly 12 months or more, but with no guarantees. They would only provide a appraisal when or if the vehicle was delivered! This was, to me, totally unacceptable and I had walked away in both cases. How is it possible that these other KIA dealers don't really "have a clue" of how to properly operate a KIA dealership in 2023, but Turpin KIA can and does so on a regular, daily basis? Its beyond me, but I think KIA Turpin should possibly share their knowledge and expertise to other KIA dealers elsewhere in the Ottawa area, or beyond. Potential new car buyers would be much, much better served. More

We had a great experience from the first time we walked in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/ in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/cons with absolutely no pressure, knowledgable and genuine. They guided and supported us to the finish line. Follow up has been great. Fern Turpin has assembled and cultivated a great team. Thank you once again, Bradley and Patricia Simpson More

We had fantastic service here from Andre and his team. Our EV arrived on the timeline we expected and Andrea made the transaction process very smooth and efficient. Vicki gave us a full briefing on the ca Our EV arrived on the timeline we expected and Andrea made the transaction process very smooth and efficient. Vicki gave us a full briefing on the car that was very helpful. All in all it was very much worth the drive out from Ottawa to Carleton Place for the great experience at this dealership! More

This is the second car we’ve purchased from Turpin and in both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. More

Andrea, Andre and Vicky made the experience amazing! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! More

Just bought a Sportage HEV and can't say enough about the customer service at Turpin Kia. Very friendly and helpful, and they were able to find me my new car faster than any other dealership. Pricing is on p customer service at Turpin Kia. Very friendly and helpful, and they were able to find me my new car faster than any other dealership. Pricing is on par with everyone else, but the customer service and friendly smiles make all the difference. Andrea, Andre and Viki were all exceptional. More

After truly horrid experiences at other Ottawa Kia dealerships, I found Turpin Kia on dealerrater.ca. The consistent 5 star reviews are absolutely bang on. This was without a doubt the best car deale dealerships, I found Turpin Kia on dealerrater.ca. The consistent 5 star reviews are absolutely bang on. This was without a doubt the best car dealership experience that I have ever had. From the moment I walked in the experience was friendly, personable, professional, and always very respectful. Andrea Cunningham listened to what I was looking for and needed, was always easy to work with. Never, ever was there any pressure to buy, nor were there any of the typical dealership games played. Working with Andre on the numbers portion of the sale was equally straightforward, respectful, and personable. It was very obvious from the moment that I arrived to the time that I left after purchasing a beautiful EV6 that the vibe and culture of Turpin Kia is very healthy and happy, with people who genuinely enjoy working there to help you get what you need. It is a gem of a business, and very, very highly recommended. More

found every one very informative and help full. mike and andrey were excellent to deal with. Viki explainedall the controls and teck side to a T mike and andrey were excellent to deal with. Viki explainedall the controls and teck side to a T More

Mike the salesman was very helpful when we we’re looking at the car Andre was very good at the financial side and after the car came in Vicki explained the controls well a good experience all round at the car Andre was very good at the financial side and after the car came in Vicki explained the controls well a good experience all round More

We were quite pleased with the service we received at Turpin Kia, Mike (the cat in the hat) was quite open and honest about our purchase and answered all our questions. We're happy with our purchase. Turpin Kia, Mike (the cat in the hat) was quite open and honest about our purchase and answered all our questions. We're happy with our purchase. More