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ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

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May 26, 2022

I couldn't be more satisfied with the customer service at Toyota Town. My Sienna 2007 had a problem with the ABS actuator. It turned out that this part burned out due to a short circuit somewhere in the wiri More

by Ramez Boutros Bishara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Rizkalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Todd assured my car was serviced properly and in a timely manner. Always great service at Toyotatown. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Todd was very helpful, friendly, and informed. He took the time to listen to our questions about potential car concerns and made sure they were checked for us. Excellent customer service! Thanks T More

by RimZak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

I felt heard and respected and Todd did a great job explaining things. I also appreciated that things were still spaced out for social distancing and for the most part the staff wore masks. More

by SunnySam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

As usual exceptional service without a doubt! Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep m More

by Frank the Italian guy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Jason, has always been my go to guy! He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

I was in having my air condition looked at. Firis was very polite and explained the process of the inspection. He kept me updated through out the day. Thank you! More

by Cargal19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
May 23, 2022

I have always had a great experience bringing my Rav 4 in for inspection at Toyotatown. I have had the pleasure of being served by Dennis both times I have been in. He has consistently been very kind, respec More

by M.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Firis the service advisor is beyond kind, honest, and knowledgeable. He always greets you with a warm smile, and makes sure that you are 100% satisfied with the service each time. I refuse to see anyone More

by Randa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
May 18, 2022

Jason is one of the reasons we keep coming back for service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will More

by Cg9001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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