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ToyotaTown - Service Centre

London, ON

4.9
2,786 Reviews

2,786 Reviews of ToyotaTown - Service Centre

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May 11, 2019

Very satisfied Service Advisor (Jason) was friendly, explained everything very well, completed the work on time as promised I was in a bind to get my snow tires rem More

by georgie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

ToyotaTown responded

Hi Georgie, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 11, 2019

Excellent Service from MJ Rizalla MJ and all the team offered me a great service and honest advice regarding the technical needs for my car. He was top notch, very helpful and able to More

by Mina S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Rizkalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

ToyotaTown responded

Hi Mina, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 11, 2019

Review All the employees that were involved in my service appointment were punctual and professional. Amanda was my service advisor and her assistance was a More

by Justice1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 17, 2019 -

ToyotaTown responded

Hi there, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 11, 2019

Awesome Last Minute Service I noticed the night before that both my headlights were not working. I called in the next day and Service was able to get me in the afternoon. As soon More

by lisalyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember the person who did the repair, but he was top notch and very prompt., Peter Engelmanas
Sep 17, 2019 -

ToyotaTown responded

Hi Lisa, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 10, 2019

Above and beyond Whether we have a scheduled service appointment or an unforeseen mechanical problem, Rob Dako and other staff in the service department go above and b More

by Bill
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dako, Joe Moniz
Sep 17, 2019 -

ToyotaTown responded

Hi Bill, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 10, 2019

Comfortable experience I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with More

by Janet13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Engelmanas
Sep 17, 2019 -

ToyotaTown responded

Hi Janet, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 09, 2019

Excellent Service from Jason DeFelice Dear Toyota, I really want to thank you and especially Mr. Jason DeFelice who understood the issue of the door child lock jammed and fixed it in no More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

ToyotaTown responded

Hi Jonathan, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 09, 2019

Above and beyond Jason defelice helped me out while having no appointment and my three year old granddaughter with me. Nothing but pleasant honest! 930am during spring More

by Golferchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

ToyotaTown responded

Hi Chris, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 08, 2019

Thank you Helena for explaining everything so clearly. You are so knowledgeable of car issues etc. Most of all you show respect to your customers and treated me as a More

by TTJanet126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Sep 17, 2019 -

ToyotaTown responded

Hi Janet, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

May 07, 2019

Late changing of winter to summer wheels It was so late in the season, I had to do a drop off and pick up. The car was ready midafternoon of the day after dropoff. Toyota Town has a great d More

by Knit Happens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the young woman who checked me out! Sorry.
Sep 17, 2019 -

ToyotaTown responded

Hi There, Thank you for the review. We are glad to see our team was able to help you out. Have a good day!

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