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ToyotaTown - Service Centre

London, ON

4.8
3,025 Reviews

3,025 Reviews of ToyotaTown - Service Centre

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January 15, 2021

My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More

by edjamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Firis Sharif and Geordie Hock responded to my phone call quickly which allowed me to get my truck into the service bay that same day. Their service and friendliness was top notch. More

by leedemelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geordie Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firis Sharif
January 14, 2021

My experience with the service department at Toyota Town was exceptional. My service advisor, Firis, was friendly, helpful, knowledgeable and efficient. He clearly explained what needed to be done to my veh More

by ambo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 12, 2021

Excellent service in the new fun world we live in. Called with the information I needed to make an educated decision on my repairs and didn't push "convenience repairs", just the ones required to kee More

by Patman
Recommend Dealer
Yes
Employees Worked With
January 11, 2021

Always pleased with the service of Toyota Town.Very prompt and professional.Todd was excellent in getting back to me and expaining what needed to be done.By the way,noticed a big difference in the brak More

by judylcorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Service was excellent. The only issue is that the seat was not left in the same position I brought it in. Important for a standard. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
January 11, 2021

Just completed a major repair with Firis Sharif and the ToyotaTown team. Once the vehicle issue was diagnosed, Firis took the time to communicate the details of the lengthy repair, going well above what wa More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 08, 2021

Firis service advisor keeps amazing me with his high levels of knowledge and professionalism. He listens to all my concerns every visit and tries his best to make all Toyota services meet my highest ex More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 08, 2021

What can I say Toyota Town The Absolute Best People & Best Service! Very Happy with these guys. I would highly recommend to anybody. Sincerely DJ More

by allisonjohnny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

allisonjohnny1 responded

Anytime I have my vehicle in for servicing Jason Defelice the Senior Service Manager is always very friendly to deal with. He makes sure I am very happy & comfortable during my service experience. I continue to highly recommend Jason & Toyota Town to look after your needs. Sincerely DJ.

January 08, 2021

Amanda provided timely, knowledgeable and excellent service! She stayed in touch with me, ordered the parts which came in promptly the following day. This is the levle of service she always provides. More

by liesel.white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda King
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