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ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

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January 27, 2021

Thank you all for the service provided. I have confidence my car is in good hands. I have not had that from other Toyota dealerships More

by Toyota Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Liggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Great Service! I had a complicated issue with my RAV4. Jason got me in quickly and started work on the problem. Although they couldn’t resolve it on the first visit he kept in touch with me and booked me More

by Xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop foreman
January 23, 2021

Jason you and your team did an excellent job, above and beyond my expectations. Again! Fixed dents and touch ups came out perfectly. Many thanks, much appreciated. More

by Tundra Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dodich 6 stars!, Joe Moniz
January 15, 2021

My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More

by edjamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Great Job! Always happy with my service work. Jason Great Job! Always happy with my service work. Jason Defelice is great at his job and made the repair work easier. Thanks! Keep up the great work More

by peterb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Firis Sharif and Geordie Hock responded to my phone call quickly which allowed me to get my truck into the service bay that same day. Their service and friendliness was top notch. More

by leedemelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geordie Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firis Sharif
January 14, 2021

My experience with the service department at Toyota Town was exceptional. My service advisor, Firis, was friendly, helpful, knowledgeable and efficient. He clearly explained what needed to be done to my veh More

by ambo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 12, 2021

Excellent service in the new fun world we live in. Called with the information I needed to make an educated decision on my repairs and didn't push "convenience repairs", just the ones required to kee More

by Patman
Recommend Dealer
Yes
Employees Worked With
January 11, 2021

Service was excellent. The only issue is that the seat was not left in the same position I brought it in. Important for a standard. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
January 11, 2021

Just completed a major repair with Firis Sharif and the ToyotaTown team. Once the vehicle issue was diagnosed, Firis took the time to communicate the details of the lengthy repair, going well above what wa More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
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