ToyotaTown - Service Centre
London, ON
2,805 Reviews of ToyotaTown - Service Centre
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
Recall appointment Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in pla Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership. More
Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More
Warranty service I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had th I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had the pleasure of dealing with . I highly recommend Todd. More
Another Fabulous Experience!!! I just had my snow tires removed, later than usual because of Covid, and my Service Advisor Todd Servant was excellent as usual! He had to help me cha I just had my snow tires removed, later than usual because of Covid, and my Service Advisor Todd Servant was excellent as usual! He had to help me change my appointment a couple of times and he managed to fit me in exactly when I had time! He had my tires changed with extra time taken to balance them, as I requested. He was courteous and kind, kept to all the distancing and safety precautions and had my service done perfectly and on time! I never go to Toyotatown for service unless Todd organizes it and supervises it! It is always done perfectly when he is involved! He is a treasure! Thank you so much again, Todd, for your usual outstanding service!!! More
Great service. Always true to their word. I come from Windsor for their service. No pressure, they let you decide and don’t make you feel like your stupid! Windsor for their service. No pressure, they let you decide and don’t make you feel like your stupid! More
Amanda's Customer Service is Top Notch! The headline says it all. I brought my vehicle in for its service and had the pleasure of dealing with Amanda. Amanda was very friendly and knowledgea The headline says it all. I brought my vehicle in for its service and had the pleasure of dealing with Amanda. Amanda was very friendly and knowledgeable and a pleasure to deal with. Highly recommend anybody going in for service to go and see Amanda. More
Firis always has the best interest of the customer in mind. Very knowledgeable and helpful as well. Goes above and beyond to make sure you are taken care of. Thank you Firis! mind. Very knowledgeable and helpful as well. Goes above and beyond to make sure you are taken care of. Thank you Firis! More
Friendly, Helpful and did a great job servicing my vehicle. It was a very different experience from the last time I was in for a service due to COVID 19. vehicle. It was a very different experience from the last time I was in for a service due to COVID 19. More
I brought my 2020 Camry in for its second service,a oil change. After About 15 mins Todd came to inform me that there was a spike in the side wall of one of my tires; he quickly fixed the problem and I was change. After About 15 mins Todd came to inform me that there was a spike in the side wall of one of my tires; he quickly fixed the problem and I was out the door. More