ToyotaTown

Sean O'Grady -an absolutely wonderful and honest rep! From the very moment we walked in the door, Sean was there to help us every step of the way. He was more concerned about us and matching our budget an From the very moment we walked in the door, Sean was there to help us every step of the way. He was more concerned about us and matching our budget and lifestyle demands than anything else. He was genuine and sincere in all of his dealings with us, in fact because I'm not technologically savvy, I still go and see him for help setting up many of the amazing features on my new toyota! He welcomes us with a smile, and you can see he is a polite, enthusiastic, and knowledgeable rep. Our second family car will definitely be from Sean! There was absolutely no pressure, and most importantly he was very patient as we were indecisive. Thank you so much Sean O'Grady!! More

Leased 2016 Toyota Rave 4 This was our first time leasing a new vehicle, we were greeted by Baz Afara, he showed as a 2016 Rave 4 model, let us take it out for a test ride. he This was our first time leasing a new vehicle, we were greeted by Baz Afara, he showed as a 2016 Rave 4 model, let us take it out for a test ride. he spent quality time with us explaining the difference between owning or leasing a vehicle, showing cost comparisons, leaving the decision to us. We opted for leasing. Baz and the financial advisor Janine went through all the items with us, even working past closing time to ensure customer satisfaction. At time of vehicle pickup, Baz showed us how everything works in the vehicle, when to make regular service appointments and answered any and all questions we had. Baz made us feel comfortable with being at Toyota. Paul & Sheree More

New car He is cooperative and very good dealer he helped me and convinced me to buy my Corolla and he helped how to drive my car safety He is cooperative and very good dealer he helped me and convinced me to buy my Corolla and he helped how to drive my car safety More

Good service, good advaiser Good (not excellent) service in general. Sometimes mechanics make mistakes, but they are willing to fix them at no cost. Good advisers. Otherwise only Good (not excellent) service in general. Sometimes mechanics make mistakes, but they are willing to fix them at no cost. Good advisers. Otherwise only good experience with them. More

Best car buying experience ever. Our 4th Toyota vehicle purchased for our family. Sean O'Grady my sales representative was extremely knowledgable about the vehicle, he was prompt, cur Our 4th Toyota vehicle purchased for our family. Sean O'Grady my sales representative was extremely knowledgable about the vehicle, he was prompt, curtious and made the entire experience as comfortable and pleasant as possible. The dealership itself made you feel welcome just walking through the door. I observed an elderly couple sitting with a sales person finalizing the sale of their new vehicle, they treated with the utmost courtesy and the smile on their faces said it all. I will be back guaranteed. More

TOYOTA TIM Toyota Tim brought me to your dealership, I see him on Facebook and at London Knights games...as soon as I walked in and he approached me with that sm Toyota Tim brought me to your dealership, I see him on Facebook and at London Knights games...as soon as I walked in and he approached me with that smile, I knew it was our very own Toyota Tim. My kids love him as well... so personable, knowledgeable, friendly, supportive and above all patient with my multiple questions and trepidation in making such a huge purchase. I loved the overall feel of your dealership...even a snack bar...who would have known. I will definitely return... More

Service starting issues Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could expla Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could explain what was happening outstanding customer service . More

Shawn Longworth great salesman When we traded in our 2010 Tacoma for our 2016 Tundra, Toyota Town gave us a fair trade in price. Shawn was so incredibly informative and a great sale When we traded in our 2010 Tacoma for our 2016 Tundra, Toyota Town gave us a fair trade in price. Shawn was so incredibly informative and a great salesman. We enjoyed his help so much that when my van died, we went back to him and he made the purchase of our 2016 RAV4 just as easy. More

Great Service Brought my 2015 Tundra in for the 32K service and was very happy with the way Rob explained everything to me that needed to be done. My overall exp Brought my 2015 Tundra in for the 32K service and was very happy with the way Rob explained everything to me that needed to be done. My overall experience was excellent, thank you. More

Timely and followed through! I knew what I wanted and Baz Asfara helped me without being pushy or aggressive. Simply answered my questions, gave me all the necessary details and c I knew what I wanted and Baz Asfara helped me without being pushy or aggressive. Simply answered my questions, gave me all the necessary details and completed the paper work in a timely manner. Friendly, polite and professional! Mark Eisan, Andre and Jackie also great for communication and follow-through. Thanks team-Toyota!! More