ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,749 reviews
Great staff, welcoming and willing to go above and beyond I had stepped into Toyota Town with the intention of purchasing a Honda Civic that was listed in inventory, but after speaking with Allycia and having I had stepped into Toyota Town with the intention of purchasing a Honda Civic that was listed in inventory, but after speaking with Allycia and having her go through all the steps with me and address all my concerns, I actually ended up purchasing a Toyota Corolla!! What I appreciated most about my time at Toyota was how honest Allycia was in all aspects of the process and always made my questions feel welcome (I had lots...). Allycia was patient as I didn't want to rush into a decision and made herself available whenever needed. Nicole in Financing was also wonderful as she outlined everything clearly and truthfully, and was equally patient. I felt that all associates I dealt with made an effort to build a connection and make the process easy and enjoyable. More
Excellent Experience and New Car Purchase Sales: My first experience with ToyotaTown was in July of 2008 when I bought my first new car, a 2009 Corolla CE. Ken Yates was my salesperson and wa Sales: My first experience with ToyotaTown was in July of 2008 when I bought my first new car, a 2009 Corolla CE. Ken Yates was my salesperson and was very helpful when introducing me to Toyota - I had always owned GM vehicles, and his knowledge and advice have been spot on. We actually sold my wife's car and bought a Toyota Matrix for her as well. No more GM for us! Service: I had always heard that taking your car to the dealer for repairs was expensive, truth is, these guys know the product and have been excellent to deal with all 8 years of owning this car. Service appointments have always been easy to book and they have been efficient and fair with me. New Car: I recently visited and worked with Ken on the purchase of my 2nd new car, a 2016 Corolla LE and couldn't be happier. Again, Ken was very good about pointing out the new features and differences between this generation vs last generation Corolla, helping me make an informed decision on this new purchase. I've had the car for 2 weeks now and love it! My Son has inherited the 2009 Corolla (290,000+ Kilometers) and I'm confident he will enjoy many more years of reliable transportation, as I did with it. Thank you to Ken and the team at ToyotaTown for all of your expertise and help over the years. More
Excellent. Greeted promptly and pleasantly Brought my 2010 Prius in for obscure rubbing coming from front end. Amanda got Jim to take it for a test drive and the sound was heard (hurray). T Brought my 2010 Prius in for obscure rubbing coming from front end. Amanda got Jim to take it for a test drive and the sound was heard (hurray). The car was then taken in for inspection of wheel wells and the problem was found and I was out of the dealership in one hour. Bravo! I had forgotten to give Amanda my Advantage card before and she found it and honoured the 10% without me asking. Thank-you Amanda. More
Purchase 2 Vehicles and LOVE both of them! My girlfriend and I traded in our 2 vans for a 2016 Highlander and a 2016 Rav 4 at Toyotatown in London and love both of them! Our sales rep, Sylvia D My girlfriend and I traded in our 2 vans for a 2016 Highlander and a 2016 Rav 4 at Toyotatown in London and love both of them! Our sales rep, Sylvia Donovan was a pleasure to work with. She was very knowledgeable about both the vehicle we were purchasing as well as the process we had to go through to get them. One of the easiest automobile purchases I've ever made. More
Corolla Lease - Excellent Experience! My spouse and I have been using one vehicle for the past 1.5 years and due to a recent move had to go back to 2 cars. We had visited KIA, Hyundai, Hon My spouse and I have been using one vehicle for the past 1.5 years and due to a recent move had to go back to 2 cars. We had visited KIA, Hyundai, Honda and finally Toyota where we met Shawn Longworth. Shawn discussed with us what our needs were currently and where we were headed in the future. He was kind, knowledgable and patient! After our meeting with Shawn we knew that the Corolla was the right fit for us and were extremely happy with the customer service provided by Shawn and the price he quoted us. I can say that Shawn was the best car sales representative I have ever dealt with and was always available for questions as it was about a month between our first meeting and when we actually leased. Thank you Shawn for your support! More
Gwen made my ToyotaTown experience wonderful I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test d I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test drive with the car I ended up with, I was not sure if my wife would like it so Gwen suggested we take the car to her. Great idea. My wife loved it. If found this dealership easy to deal with. No pressure tactics. I would highly recommend Gwen and ToyotaTown. More
Friendly customer service The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of Canada. More
first service Amanda Krug was our extremely friendly, professional and helpful Service Advisor. SHE should be a cornerstone of your dealership. When we boug Amanda Krug was our extremely friendly, professional and helpful Service Advisor. SHE should be a cornerstone of your dealership. When we bought from Shawn it was a great experience, the pick up was differeint... we waited over an hour and felt rushed. I attempted to get some questions answered after by email but he wasn't interested, I gave a review (10 as requested) and in hindsight regret it. I felt like he was great during the purchase, but afterwards we were holding him up from making more commission. I honestly don't know if we will continue to drive over an hour to shop/service here. More
BOUGHT MY FIRST CAR! So I had Ken help for a period of almost 2 months to try and get me a perfect first vehicle and all I can say is that he is the best. Ken always made So I had Ken help for a period of almost 2 months to try and get me a perfect first vehicle and all I can say is that he is the best. Ken always made time around my schedule and tried to meet my needs when looking for a car. He even is in touch after I had purchased the vehicle and I am planning to always bring in my car for servicing at this location. Thanks again, Ken! More
Great service, highly recommend I purchased a 2011 jeep grand cherokee and traded in my dodge. Very happy with my purchase. Shawn got me the best value for my dodge. Much more genero I purchased a 2011 jeep grand cherokee and traded in my dodge. Very happy with my purchase. Shawn got me the best value for my dodge. Much more generous compared to what other dealers were willing to give. He was very honest, friendly and trustworthy. 10 out of 10 service. More